Join a Growing Insurance Brokerage
We are a well-established and growing insurance brokerage seeking an experienced Commercial Insurance Team Lead to provide leadership, mentorship, and operational support to our Commercial Lines team.
We believe that great organizations are built on strong relationships with both clients and employees. We foster a collaborative environment that encourages continuous learning, professional growth, and recognizes exceptional performance. If you're a passionate leader looking to make a meaningful impact while helping shape a high-performing team, we'd love to hear from you.
Key Responsibilities
- Lead, coach, and mentor a team of Commercial Insurance professionals to achieve individual and team performance goals.
- Serve as a subject matter expert, ensuring best practices in workflow, service delivery, quality assurance, and efficiency.
- Conduct regular one-on-one meetings, provide ongoing coaching, and support employee development and succession planning.
- Partner with leadership to develop and execute strategic business initiatives that support organizational growth.
- Support the implementation of improvements and change management initiatives.
- Monitor service standards and identify opportunities to enhance the overall client experience.
- Analyze and resolve complex service and sales issues, including handling escalated client concerns.
- Foster a positive, collaborative, and accountable team culture focused on exceptional client service.
- Ensure compliance with brokerage procedures, industry standards, and regulatory requirements.
Qualifications
- Minimum 5 years of Commercial Insurance experience.
- Minimum 2 years of leadership or people management experience within an insurance brokerage.
- RIBO License in good standing is required.
- Experience with Power Broker is considered an asset.
- Proven ability to coach, mentor, and develop high-performing teams.
- Strong leadership, organizational, and decision-making skills.
- Excellent verbal, written, and presentation communication skills.
- Strong analytical and problem-solving abilities with a focus on continuous improvement.
- Ability to manage multiple priorities in a fast-paced environment while maintaining exceptional client service.
What We Offer
- Competitive compensation package.
- Opportunities for professional growth and career advancement.
- Supportive, collaborative, and team-oriented culture.
- The opportunity to make a meaningful impact within a growing organization.
- Salary range of $90,000 - $115,000
This position is open to qualified applicants.
AI Disclosure Statement
We use AI-enabled tools to help screen, assess, and/or select applicants for this role (e.g., skills matching and interview scheduling support). All hiring decisions include human review.
Equal Opportunity Statement
We are an equal opportunity employer and are committed to fostering an inclusive workplace. Accommodations are available throughout the recruitment process upon request for candidates participating in all aspects of the selection process.
Pay: $90,000.00-$115,000.00 per year
Benefits:
- Casual dress
- Company events
- Extended health care
- On-site parking
- Tuition reimbursement
Work Location: In person
