Delivery coordinator and quality assurance (hybrid role), open availability required (including Saturdays and Sundays):
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Provide excellent customer service by optimally routing deliveries of customer orders
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Be the liaison between store associates and leaders, delivery and other partners, and customers
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Ensure quality of service and solve potential issues related to timely deliveries, order accuracy, product quality, and customer satisfaction
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Identify and close gaps within the software systems, delivery address discrepancies, processes, and expectations
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Support with inbound scheduling, receiving, verification and put away
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Perform customer order and loading audits
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Be involved in inventory cycle counts, inventory on-hand and location movements, and corrections
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Support with order picking, packing, and loading
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Support all areas of the DC (FDC, BDC, MDO) as needed and perform other assigned tasks
