Overview
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires familiarity with dental office procedures, electronic medical records, and multi-line phone systems. Prior experience with dental software such as Akitu One and Tracker is highly preferred. The Dental Receptionist plays a vital role in ensuring smooth daily operations and a positive patient experience.
Responsibilities
- Greet patients warmly and professionally upon arrival and departure
- Schedule, confirm, and reschedule patient appointments using Dentrix or similar dental software
- Manage multi-line phone systems to handle inquiries, appointment requests, and follow-ups
- Verify patient insurance information and update electronic medical records accordingly
- Collect payments, co-pays, and process billing accurately
- Maintain organized patient records in compliance with privacy regulations
- Assist with front desk duties including check-in/check-out procedures
- Coordinate with dental staff to ensure timely patient flow and appointment adherence
- Handle administrative tasks such as filing, faxing, and correspondence
- Ensure the reception area remains clean, welcoming, and well-stocked
Qualifications
- Prior experience as a Dental Receptionist or in a dental office environment is highly preferred
- Knowledge of dental software such as Akitu One is a strong advantage
- Familiarity with medical terminology and electronic medical records systems
- Strong organizational skills with attention to detail
- Excellent communication skills, both verbal and written
- Ability to handle multi-line phone systems efficiently in a fast-paced environment
- Office experience including front desk responsibilities or administrative roles is desirable
- Experience working with medical or dental office procedures is beneficial
- Professional appearance and friendly demeanor to create a positive patient experience
- Weekend availability
Pay: $20.00-$30.00 per hour
Benefits:
- Flexible schedule
- On-site parking
- Paid time off
Work Location: In person
