Job Summary
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing front desk operations with efficiency and a friendly demeanor. This role requires strong administrative skills, familiarity with dental office procedures, and the ability to handle multiple tasks in a fast-paced environment. Experience with electronic medical records and dental management software is highly preferred to ensure smooth patient flow and accurate record-keeping.
Duties
- Greet patients warmly and check them in for appointments using electronic medical records systems Dentrix
- Manage multi-line phone systems to schedule appointments, confirm upcoming visits, and handle patient inquiries professionally.
- Verify patient insurance information and update records accurately in the system.
- Collect payments, co-pays, and process billing transactions efficiently.
- Maintain organized front desk area, ensuring all patient forms and documentation are complete and up-to-date.
- Assist with administrative tasks such as filing, data entry, and managing correspondence.
- Coordinate with dental staff to ensure smooth daily operations and patient flow.
- Handle appointment scheduling, rescheduling, and cancellations with attention to detail.
- Maintain confidentiality of patient information in compliance with HIPAA regulations.
Requirements
- Prior experience as a dental receptionist is a MUST.
- Proficiency with dental management software Dentrix
- Knowledge of dental terminology related to dental care is beneficial.
- Experience working with electronic medical records (EMR) systems is essential.
- Strong organizational skills with the ability to multitask effectively in a busy office environment.
- Excellent communication skills, both verbal and written, along with a professional demeanor.
- Familiarity with multi-line phone systems and office equipment.
- Previous experience in office administration or front desk roles is advantageous.
- Ability to work efficiently while maintaining attention to detail and confidentiality.
Benefits:
Work Location: In person
