Job Overview
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing front desk operations with efficiency and a friendly demeanor. This role requires excellent communication skills, familiarity with dental and medical office procedures, and proficiency in dental software systems. The Dental Receptionist will play a vital role in ensuring smooth patient flow, accurate record-keeping, and a welcoming environment for all visitors.
Duties
- Greet patients warmly and assist them with check-in and check-out procedures
- Manage multi-line phone systems to schedule appointments, answer inquiries, and confirm patient visits
- Maintain accurate patient records using electronic medical records (EMR) systems such as Dentrix and Epic
- Verify insurance information, process payments, and handle billing inquiries
- Prepare and update patient files, ensuring confidentiality and compliance with privacy regulations
- Assist with appointment scheduling, rescheduling, and cancellations
- Coordinate communication between patients, dentists, and other staff members
- Handle administrative tasks including data entry, filing, and correspondence
- Ensure the front desk area is organized, clean, and professional at all times
Qualifications
- Prior experience as a dental receptionist or in a medical office setting preferred
- Proficiency with dental practice management software such as Dentrix; familiarity with Epic is a plus
- Strong knowledge of medical terminology relevant to dental care
- Experience working with electronic medical records (EMR) systems
- Excellent communication skills, both verbal and written
- Ability to manage multi-line phone systems efficiently in a fast-paced environment
- Office experience with administrative tasks such as data entry, scheduling, and billing
- Knowledge of dental office procedures and front desk operations preferred
- Professional appearance and friendly demeanor to create a positive patient experience
Pay: $20.00-$30.00 per hour
Work Location: In person
