Wilson Ford Ltd. is currently seeking an enthusiastic, motivated, and customer-oriented individual to join our Service Department as a Service Advisor.
As the connection between our customers and service team, the ideal candidate is organized, personable, and committed to delivering an exceptional customer experience.
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Outgoing personality with strong people skills
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Previous automotive service advising experience preferred
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Ford dealership experience considered an asset; however, we are willing to train the right candidate
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Bilingual in English and French considered an asset
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Strong communication and customer service skills
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Ability to multitask and work efficiently in a fast-paced environment
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Organized, motivated, and detail-oriented
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Strong time management skills and ability to prioritize
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Goal-oriented with a commitment to customer satisfaction
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Welcome customers as they arrive at the dealership
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Identify customer needs and prepare repair orders
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Review vehicle history and mileage to recommend maintenance services
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Communicate with the service and parts departments to ensure timely vehicle completion
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Keep customers informed throughout the repair process, including additional recommendations and updates
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Process and close repair orders accurately
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Maintain a high level of customer satisfaction while supporting dealership goals
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Adapt to changing priorities and deadlines as required
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Competitive compensation package
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Supportive leadership team focused on training and mentorship
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Positive workplace culture
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No weekend or holiday work — more time for your family
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Company events and team activities
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Opportunities for advancement and long-term career growth
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Extended health and dental benefits
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Disability and life insurance
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Paid time off
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RRSP matching program
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Employee discounts
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On-site parking
$40,000.00 up to $70,000.00 based on experience, qualifications and bonus structure.
If you are motivated, professional, and interested in joining the Wilson team, please send your resume to:
[email protected]
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
