DROP-IN Program Coordinator
FULL TIME, REGULAR POSITION - 35 hours per week
SALARY RANGE: $45,000 - $49,000 annually, HOOPP (Healthcare of Ontario Pension Plan), Health Benefits
Join Us in Making a Meaningful Difference
At Fontbonne Ministries, we're more than just a workplace – we're a community dedicated to fostering dignity and creating positive change. Founded on the inspiring legacy of the Sisters of St. Joseph, we're looking for passionate individuals who share our commitment to building a more inclusive and supportive society.
Why Choose Us?
· Purpose-Driven Work: Be part of transformative programs that directly impact the lives of socially isolated individuals in our community.
· Inclusive Culture: Join an organization that actively champions diversity and equity, where every team member's unique perspective is valued and celebrated.
· Exceptional Benefits: Secure your future with our comprehensive HOOPP pension plan, one of Ontario's most respected pension programs.
Our Vision & Impact
We're dedicated to nurturing community, dignity, and spirit through:
· Building authentic connections with our community members
· Creating welcoming spaces where everyone belongs
· Driving positive social change through innovative programs
Our values guide everything we do:
· Respect: We celebrate each person's unique gifts and inherent dignity
· Advocacy: We lead positive change by responding to evolving community needs
· Community: We build strong, collaborative partnerships that create lasting impact
· Compassion: We provide personalized attention with empathy and understanding
· Accountability: We make sustainable choices that benefit future generations
If you are passionate about making a real difference while building a rewarding career with excellent benefits, we want to hear from you. Join our team and be part of a legacy of compassionate care and community building.
POSITION OVERVIEW
Reporting to the Program Manager and working closely with the program team, the Drop-In Program Coordinator will be responsible for the smooth functioning of the Drop-In program at Fontbonne Ministries. As an innovative team builder, the Drop-In Program Coordinator will plan, offer, and evaluate programming that promotes a culture of inclusion and collaboration, while addressing the needs of the participant populations.
AREAS OF ACCOUNTABILITY
Acting in accordance with Fontbonne Ministries, mission, vision, values and policies in all dealings.
Program Facilitation
- Responsible for the organization and facilitation of drop-in related activities, including set up, engagement and participation, and clean up.
- Oversee all aspects of the drop-in, including hygiene and clothing, to ensure safety, quality and best practices are being implemented for the designated individual/population that is being serviced.
- Provide ongoing feedback to Program Manager for program improvement and innovation.
- Ensure that the environment is a welcoming space for all.
- Work closely with the Food Program Coordinator & Cook to ensure alignment in services offered.
- Assist with preparing for special events.
Volunteer & Student Engagement
- Support volunteer and student learning & growth opportunities.
Administration
- Assist with tracking program metrics for reporting purposes.
- Participate actively in organizational training sessions, planning sessions, employee meetings.
- Complete program reporting requirements by funders as requested by the Program Manager
- Participate in internal and/or external committees as required.
- Participate in special projects and research activities as assigned
- Provide program descriptions and related service content information for the organization’s social media platforms, annual report and other related communication vehicles.
Other Responsibilities
- Ensure compliance with health, safety, and regulatory requirements.
- Provide back up to other Program employee during periods of vacation, illness or other absences.
- Perform other duties as required.
EDUCATION/TRAINING
- Diploma in social service.
- First Aid/Level C CPR Certificate (or willingness to obtain) an asset.
- Crisis Prevention Training (CPI) or De-Escalation Training.
EXPERIENCE
- Experience working with the organization’s priority populations including but not limited to, seniors and/or vulnerable communities an asset.
SKILLS & KNOWLEDGE
- Ability to remain calm under pressure and to work in a fast-paced fluid environment
- Ability to work with participants presenting with a wide range of social, emotional, physical, financial and/or mental health issues.
- Shows commitment to health equity, diversity and inclusivity.
- Demonstrates experience with anti-racism/anti-oppression approaches.
- Strong problem-solving skills and attention to detail.
- Ability to work collaboratively within teams and with community partners.
- Demonstrates flexibility, sound judgment, initiative and creativity.
- Demonstrates capacity to thrive and engage in a dynamic and changing work environment.
- Excellent interpersonal and communication skills.
- Proficiency in the use of computers and various software applications including Microsoft Office.
- Effective organizational and time management skills, focused and able to prioritize a busy workload.
ATTRIBUTES
- Patient
- Shows initiative
- Versatile/adaptable
- Reliable
- Perceptive
- Kind/caring
- Team Player
- Hard-working
WORKING CONDITIONS
- Comfortable working in a faith-based environment
- Exposure to ambient temperatures and possible noisy conditions
- Will require the ability to walk and stand intermittently
- Will require bending and lifting intermittently
- May require occasional evening work and flexible hours
Fontbonne Ministries values inclusivity and diversity in the workplace. We are committed to providing accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (“AODA”). If you require accommodation during any stage of the recruitment process, please note that in your email to [email protected]. While we thank all applicants, only those selected for an interview will be contacted.
Job Type: Full-time
Pay: $45,000.00-$49,000.00 per year
Benefits:
- Casual dress
- Company pension
- Dental care
- Life insurance
- On-site parking
- Vision care
Application question(s):
- This position in onsite, not remote. Please confirm you are available to work onsite
- What experience do you have with systemic housing barriers, particularly for Indigenous communities and older women?
Education:
- AEC / DEP or Skilled Trade Certificate (required)
Experience:
- housing support or homelessness services: 4 years (required)
- Housing First principles and practices: 3 years (required)
- non profit work: 4 years (required)
Licence/Certification:
- Crisis Prevention training (CPI) or De-escalation Training (required)
- Diploma in social service or equivalent (required)
Work Location: In person
