Join a Growing and Patient-Focused Dental Team
Orange Dental Clinic is seeking an organized, professional, and customer-service-oriented Dental Receptionist / Front Desk Coordinator to join our Vaughan and North York teams.
The ideal candidate must have prior experience working in a dental clinic environment and be comfortable managing patient communications, scheduling, insurance processing, and administrative operations while delivering an exceptional patient experience.
This is an excellent opportunity for an individual who enjoys interacting with patients, thrives in a fast-paced environment, and is looking to grow with an expanding dental organization.
Key Responsibilities
- Welcome patients and visitors in a professional and courteous manner
- Schedule, confirm, and manage patient appointments
- Answer incoming phone calls and respond to patient inquiries
- Perform appointment confirmations, recalls, and follow-up communications
- Maintain accurate patient records and documentation
- Verify dental insurance eligibility and benefits
- Submit, track, and reconcile insurance claims through CDAnet and insurance portals
- Process payments and maintain accurate financial records
- Coordinate treatment schedules with dentists, hygienists, and clinical staff
- Assist with patient retention and recall programs
- Ensure compliance with privacy, confidentiality, and clinic policies
- Support daily administrative and operational functions of the clinic
Qualifications
Required
- Minimum 1 year of experience working in a dental clinic or dental office environment
- Strong understanding of dental terminology and treatment procedures
- Experience with dental practice management software such as AbelDent (or similar dental software)
- Knowledge of dental insurance claims processing and pre-determinations
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Proficiency with Microsoft Office and standard office technology
- Ability to work independently and as part of a team
Preferred
- Experience with CDAnet submissions
- Experience with treatment coordination
- Knowledge of Ontario dental insurance plans and private insurance providers
- Multilingual skills are considered an asset
What We Offer
- Competitive compensation based on qualifications and experience
- Supportive and professional work environment
- Career growth opportunities within a growing dental organization
- Opportunity to work alongside experienced dentists and clinical professionals
Orange Dental Values
We are committed to providing exceptional patient care through professionalism, integrity, compassion, teamwork, and clinical excellence. We are seeking team members who share our commitment to creating a welcoming and positive experience for every patient.
How to Apply
Please submit your resume through Indeed along with a brief cover letter outlining your dental administrative experience and familiarity with dental software and insurance processing.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Orange Dental Inc. is an equal opportunity employer and is committed to providing accommodation throughout the recruitment process in accordance with applicable Ontario legislation.
Pay: $17.20-$27.78 per hour
Benefits:
- Company events
- On-site parking
Work Location: In person
