You are…
A Relationship Builder
You thrive on creating authentic connections and enjoy engaging with residents, building managers, concierges,
strata representatives, and customers. You understand that strong relationships are the foundation of exceptional
customer experiences and long-term growth.
A Confident Communicator
You communicate clearly, professionally, and effectively across a variety of channels, whether in person, over the
phone, or through email. You are an active listener who understands customer needs and can confidently present
solutions.
A Brand Ambassador
You recognize that you are often the first impression of Novus within the communities we serve. You represent our
values through every interaction by showing up with professionalism, integrity, positivity, and a genuine
commitment to customer experience.
Customer-Focused and Solutions-Oriented
You genuinely enjoy helping people and take pride in matching customers with the right services to meet their
unique needs. You approach challenges with a solutions-focused mindset and remain calm under pressure.
Oranized, Collaborative, and Adaptable
You can manage multiple priorities, work independently and as part of a team, and thrive in a fast-paced
environment while maintaining strong attention to detail and a positive attitude. You enjoy sharing ideas,
collaborating with your team, and contributing to continuous improvement.
Self-Motivated and Goal-Driven
You are energized by achieving goals, motivated by performance-based rewards, and excited by the opportunity to
grow sales, customer engagement, and building penetration within your territory.
At Novus, we are dedicated to fostering a warm, inclusive environment where everyone feels they belong. We embrace
diversity and inclusion and are committed to ensuring all employees feel valued, respected, and empowered to share
their unique perspectives and talents. Our goal is to remove barriers so that everyone, regardless of background,
identity, or ability, has the opportunity to thrive. Join us in fostering a culture where everyone feels at home!
We welcome applications from all qualified individuals and will provide accommodations throughout the recruitment
process. If you require accommodation at any stage of the hiring process, please contact us and we will work with you
to support your needs.
How to Apply
Please submit your resume and a cover letter detailing your experience and qualifications to:
[email protected]
Thank you to all applicants for your interest in this position. Only those selected to proceed to the next stage of the
recruitment process will be contacted. We appreciate your understanding.
