Job description:
Now Hiring: Part-Time Customer Service Representative
Plumbs Up Plumbing & Drains is growing, and we’re looking for a friendly, organized, and motivated Part-Time Customer Service Representative to join our team!
If you thrive in a fast-paced environment, enjoy helping customers, and have experience booking service calls and dispatching technicians — we’d love to hear from you.
Position Details:
- Part-Time Hours Leading to potentially full-time
- Hybrid Potential – Work from home & in-office flexibility
- Competitive hourly pay (based on experience)
- Supportive, team-oriented environment
- Laptop and iphone provided
Responsibilities:
- Answer incoming customer calls professionally and efficiently
- Book service appointments accurately
- Provide exceptional customer service
- Maintain clear communication with field staff
- Manage scheduling adjustments as needed
Qualifications:
- Minimum 2–3 years experience booking calls (dispatching an asset)
- Strong customer service and communication skills
- Highly organized with attention to detail
- Ability to multitask in a fast-paced environment
- ServiceTitan experience is an asset
- Positive attitude and team mindset
At Plumbs Up Plumbing & Drains, we pride ourselves on professionalism, reliability, and outstanding customer care. If you’re looking for a flexible role with a respected local company, this could be the perfect fit.
Apply today and become part of the Plumbs Up team!
Pay: $20.00-$25.00 per hour
Benefits:
- Company events
- Dental care
- Flexible schedule
- On-site parking
- Paid time off
- Work from home
Experience:
- customer service: 2 years (preferred)
Language:
- fluent english (preferred)
Work Location: In person
