Are you passionate about making a difference and eager to kickstart a career in the collision repair industry?
NOW HIRING: Customer Service Representative
LOCATION: Centennial Carstar Dartmouth, Dartmouth, NS
HOURS: Full time, permanent. Monday - Friday, 40 hours per week
WAGES: $18.00 - $22.00 per year + benefits (negotiable based on experience)
BUILD YOUR CAREER WITH US
At Centennial Auto Group, we believe every great customer experience starts with a friendly face and a helpful attitude. We're looking for a Customer Service Representative to join our rental team and be the first point of contact for our customers, helping make every interaction smooth, welcoming, and stress-free. We offer:
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Company matching RRSP program
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Group health, dental, and insurance benefits
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Professional training and development opportunities
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Employee discounts
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Career growth opportunities within our organization
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A collaborative workplace culture built on respect, teamwork, and customer care
THE PERFECT FIT
You genuinely enjoy helping people and creating positive customer experiences. You are friendly, organized, and able to stay calm and professional in a fast-paced environment where priorities can change throughout the day.
You communicate confidently, enjoy solving problems, and take pride in making customers feel welcome. Whether you're answering questions, coordinating reservations, or assisting with vehicle pick-ups and returns, you understand that the small details make a big difference.
Most importantly, you are dependable, team-oriented, and committed to providing service that leaves a lasting positive impression.
YOU WILL BE RESPONSIBLE FOR
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Greeting customers and providing a friendly, professional experience
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Managing rental reservations, vehicle pick-ups, returns, and payment processing
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Answering customer inquiries in person, over the phone, and by email
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Explaining rental options, policies, and vehicle features
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Coordinating vehicle availability and scheduling to support daily operations
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Maintaining accurate customer records and completing administrative tasks
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Working collaboratively with team members to ensure an efficient and organized rental operation
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Helping maintain a clean, welcoming, and professional customer environment
QUALIFICATIONS & SKILLS
Strong customer service and communication skills
Friendly, professional, and positive attitude
Excellent organizational and multitasking abilities
Comfortable using computers and learning new software
Strong attention to detail and accuracy
Ability to work independently and as part of a team
Previous customer service or administrative experience is considered an asset but not required (training provided)
Valid Canadian driver's license required
SUCCESS IN THIS ROLE LOOKS LIKE
Customers consistently receive friendly, professional, and efficient service
Rental reservations and transactions are completed accurately and on time
Customers feel informed and supported throughout the rental process
Administrative records are accurate and well organized
The rental operation runs smoothly through strong teamwork and communication
Customers leave with a positive impression and confidently choose Centennial again
Exciting career opportunities await you at Centennial Auto Group, a rapidly expanding company with a 47-year track record of success. Join our team and be part of our growth story as we operate six vehicle dealerships, twelve collision centers, and two powersports stores across PEI, New Brunswick, and Nova Scotia. At Centennial Auto Group, excellence is at the heart of everything we do, and we invite you to experience a fulfilling career with us.
We welcome applications from individuals who are legally eligible to work in Canada. Please note that only candidates with current authorization to work in Canada will be considered for this position.
