Centennial Carstar Dartmouth is looking for an organized, motivated individual to join our team as Customer Service Representative!
NOW HIRING: Customer Service Representative
LOCATION: Centennial Carstar Dartmouth, Dartmouth, Nova Scotia
HOURS: Full time, 40 hours per week. Monday - Friday, 8:00am - 5:00pm
WAGES: $18.00 - $22.00 per hour + benefits. (Negotiable based on experience)
THE PERFECT FIT:
We are looking for a Customer Service Representative who prioritizes exceptional service and brings a warm, welcoming, and approachable demeanor to the role. Strong communication, organization and problem-solving skills are key, as you’ll be facilitating rental transactions, assisting customers with bookings, vehicle pick-ups, and returns, and ensuring an outstanding customer experience. While previous experience is a plus, it’s not required, we’re ready to train the right candidate.
APPLICABLE SKILLS/ QUALIFICATIONS:
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Friendly, professional communication skills
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Strong customer service mindset
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Organized and detail-oriented
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Ability to multitask in a busy environment
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Positive attitude and team-oriented approach
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Comfortable using computers and handling administrative tasks
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Valid Canadian driver’s license
MAIN JOB TASKS & RESPONSIBILITIES:
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Greeting customers and providing a warm welcome
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Answering phone calls and addressing inquiries
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Scheduling appointments
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Assisting customers with rental information and options
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Processing car rental reservations and payments
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Handling customer inquiries and concerns
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Ensuring excellent customer service and satisfaction
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Maintaining a clean and organized reception area
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Assisting with administrative tasks and filing documents
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Collaborating with team members to deliver exceptional experiences
WHY WORK WITH CENTENNIAL:
Customer-centered culture
Supportive and team-oriented environment
Professional training and development opportunities
Competitive wages
Company matching RRSP
Group health/dental/insurance coverage
Employee discounts
Opportunities for career advancement
Exciting career opportunities await you at Centennial Auto Group, a rapidly expanding company with a 47-year track record of success. Join our team and be part of our growth story as we operate 6 new vehicle dealerships, 12 collision centers, and 2 powersports stores across Prince Edward island, New Brunswick, and Nova Scotia. At Centennial Auto Group, excellence is at the heart of everything we do, and we invite you to experience a fulfilling career with us.
We welcome applications from individuals who are legally eligible to work in Canada. Please note that only candidates with current authorization to work in Canada will be considered for this position.