Junior Sales Representative – Japanese Speaking
Location: Mississauga, Ontario
Type: Full-Time, Permanent
Hours: Monday to Friday, 8:30am – 5:00pm (Hybrid: 4 days in office / 1 day WFH)
Pay: $50,000 – $60,000 annually + Full Benefits
About the Company
Our client is a well-established Japanese logistics and freight forwarding company providing transportation, supply chain, and logistics solutions to a wide range of corporate clients across North America and internationally.
The company offers a collaborative and team-oriented environment where employees are encouraged to build strong client relationships, develop industry knowledge, and grow their careers within the logistics field.
About the Role
The Junior Sales Representative position provides sales and account support within a fast-paced international logistics environment. This role works closely with Corporate Account Managers to support Japanese corporate clients, coordinate customer requests, and assist with day-to-day account management activities.
The position also collaborates with customer service and operations teams to help ensure smooth shipment coordination and high levels of customer satisfaction. The successful candidate will play an important role in maintaining client relationships, supporting account growth, and assisting with logistics-related coordination and follow-up activities.
Key Responsibilities
- Support sales activities and maintain relationships with existing Japanese corporate clients
- Communicate with clients, overseas partners, and internal teams regarding shipment coordination and service-related inquiries
- Coordinate with customer service and operations teams to ensure smooth and timely shipment handling
- Assist with quotations, account documentation, and customer support activities
- Monitor shipment status and support issue resolution to maintain high levels of customer satisfaction
- Maintain customer records, reports, and account information within internal systems
- Participate in customer meetings and support follow-up activities as needed
- Support various account management and administrative activities related to international logistics
Requirements
- Bilingual in English and Japanese
- Valid Ontario driver’s license required; own vehicle preferred
- 1–3 years of related experience in international logistics, freight forwarding, import/export operations, or supply chain coordination preferred
- Strong communication and interpersonal skills with the ability to build relationships with clients and internal teams
- Highly motivated with a willingness to learn and grow within the logistics industry
- Strong organizational skills and attention to detail
- Proficiency with Microsoft Office applications including Excel, Outlook, and PowerPoint
- Ability to work effectively in a fast-paced, team-oriented environment
Additional Information
This is an existing vacancy. Pasona uses artificial intelligence (AI) on a limited basis to streamline certain aspects of the recruitment process. No hiring decisions are made using AI. Pasona prioritizes the human element of interviewing and engaging with candidates.
Job Types: Full-time, Permanent
Pay: $50,000.00-$60,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Mileage reimbursement
- On-site parking
- Paid time off
- Vision care
- Work from home
Education:
Experience:
- International Logistics: 1 year (required)
Language:
- fluent Japanese (required)
Licence/Certification:
- Driving Licence (required)
Work Location: Hybrid remote in Mississauga, ON
