Bench Hand, Mod Shop – Permanent, Full-time
Since 1975, Universal Rewind has excelled in Electric Motor Sales & Repair, offering solutions to many industries in Western Canada. In our 20,000-square-foot facility, we rebuild, rewind, modify, test, maintain and repair electric motors annually for countless industries. As a family-owned business, we’ve secured a reputation as a reliable motor supplier in Alberta and Western Canada. If you’re looking to join a team that helps keep industry in Alberta and Western Canada thriving, make our family, your work family!
We are seeking a detail-oriented and proactive Sales & Customer Service Coordinator to support our sales and operations teams. This role is central to ensuring smooth day-to-day sales processes; from actioning incoming inquiries, to order fulfillment and customer account maintenance.
The successful candidate will play a key role in converting estimates into orders, maintaining accurate system data, and supporting inventory and customer service functions.
Key Responsibilities
- Oversee and respond to the company sales inbox
- Create, monitor, and follow up on sales estimates
- Process sales orders, including invoicing and payment collection (credit cards)
- Prepare and process shipping documentation
- Place and receive purchase orders
- Coordinate stock replenishment orders
- Maintain and update customer accounts in ERP and CRM systems
- Process warranties, returns, and exchanges
- Assist with inventory management and internal coordination
- Collaborate with internal teams to improve quote conversion rates
- Work closely with inside operations on inventory, returns, and warranty claims
You will bring:
- Completion of Grade 12 or GED
- Strong organizational and multitasking skills
- Excellent communication and customer service abilities
- Experience with ERP and CRM systems preferred
- High attention to detail and accuracy
- Intermediate experience with Microsoft Office suite of products
- Ability to work individually and with a team
What we offer:
▪ Competitive salary, depending on experience
▪ Benefits including health/dental/optical spending account, short-term and long-term disability, life insurance
▪ Friendly and welcoming team!
To apply, please e-mail a cover letter including salary expectations and a current resume detailing your education and experience to:
[email protected]
We thank all applicants for their interest, however, only those candidates who will be moving on in the interview process will be contacted.
Job Type: Full-time
Pay: From $24.00 per hour
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care
Ability to commute/relocate:
- Edmonton, AB T5S 2H6: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Customer service: 1 year (required)
Work Location: In person
