Client Advocate - Full time Days
Reports to: Manager, Shelter Operations
Compensation: Starting at $26/hour with opportunity for growth based on education, experience, and credentials
Benefits: Comprehensive health benefits, RRSP matching, paid vacation, wellness days, and access to professional development opportunities
Work Location: Morinville, Alberta. Jessie’s House (Emergency Shelter) Hours: 8:00 AM – 8:00 PM, 4 days on / 4 days off rotation
About Us
The Jessica Martel Memorial Foundation (JMMF) is committed to ending domestic violence through advocacy, education, community engagement, and safe housing. We operate Jessie’s House, a 35‑bed emergency shelter, and Eileen’s Place, a second stage housing program, supporting individuals and families of all genders and all ages.
Our work is grounded in the reality that leaving violence is often the most dangerous moment for survivors. We respond with care that is trauma-informed, culturally responsive, and rooted in safety, dignity, and choice.
JMMF is located in Morinville, a short drive from St. Albert and North Edmonton. We offer a supportive team environment, comprehensive onboarding, ongoing professional development.
The Role
Client Advocates are frontline team members providing compassionate, skilled support in a 24/7 emergency shelter environment. Working alongside a multidisciplinary team, Client Advocates support individuals and families through crisis, stabilization, and connection to community resources.
We are hiring for the following:
Flexibility, reliability, and strong boundaries are essential in this role.
What You’ll Do
- Provide trauma-informed, client‑centred support to shelter residents
- Respond to the 24‑hour intake line and complete admissions and departures
- Support safety planning and conduct danger assessments
- Assist clients in navigating income supports, housing, legal, healthcare, and community services
- Support children and adults in healing and recovery
- Provide education on domestic violence dynamics and healthy relationships
- Collaborate with internal teams and community partners to support wraparound care
- Contribute to daily shelter operations, including documentation, nutrition support, and general upkeep
Who We’re Looking For
You bring calm, care, and sound judgment to complex situations. You are able to build trust, maintain professional boundaries, and work collaboratively in a high stress environment.
We value candidates who bring:
- Strong crisis response and de‑escalation skills
- Cultural humility and respect for diverse identities and experiences
- A collaborative, team-oriented approach
- Emotional resilience and commitment to self-care
- Alignment with JMMF values: safety, partnership, empowerment, and awareness
Education & Experience
- Diploma in Social Work, Psychology, Human Services, Indigenous Studies, or a related field OR an equivalent combination of education, training, and experience will be considered
- Lived or living experience related to domestic violence, poverty, substance use, disability, marginalization, or systemic barriers is valued and considered an asset when paired with reflection, boundaries, and support
Qualifications & Employment Requirements
Required for Employment:
- Ability to work rotating shifts in a 24/7 shelter environment
- Criminal Record Check with Vulnerable Sector Search
- Child Intervention Record Check
Job Types: Full-time, Permanent
Pay: From $26.00 per hour
Benefits:
- Extended health care
- Paid time off
- RRSP match
Ability to commute/relocate:
- Morinville, AB T8R 1S1: reliably commute or plan to relocate before starting work (required)
Work Location: In person
