Capital Plumbing & Heating is seeking a reliable, organized, and customer-focused Administrative Dispatcher / Accounting Assistant to join our growing team.
This position is ideal for someone who thrives in a fast-paced environment and enjoys coordinating service calls, supporting customers, and keeping daily operations running efficiently.
Available Shifts
- Morning Shift: 9:00 AM – 5:00 PM
- Evening Shift: 5:00 PM – 12:00 AM
Compensation
$23.00–$25.00 per hour, based on experience.
Responsibilities
- Dispatch and schedule technicians efficiently throughout the Greater Toronto Area (GTA).
- Answer incoming customer calls and provide exceptional customer service.
- Build positive relationships while interacting with residential and commercial customers across the GTA and surrounding regions.
- Create and process customer invoices accurately.
- Coordinate appointments and maintain technician schedules.
- Update customer records, work orders, and service information.
- Communicate effectively with technicians, suppliers, and customers.
- Perform general administrative and accounting support duties.
Qualifications
- Previous dispatching experience is preferred.
- Experience with invoicing and basic accounting.
- Excellent customer service and communication skills.
- Strong organizational and multitasking abilities.
- Ability to remain calm and organized in a fast-paced environment.
- Reliable transportation.
- Proficiency with Microsoft Office and computer software.
- Knowledge of the Greater Toronto Area (GTA) and surrounding regions is a strong asset.
- Experience in the plumbing, HVAC, or construction industry is considered an asset.
Benefits
- Competitive hourly wage.
- Comprehensive benefits package available after three (3) months of successful employment.
- Stable, year-round employment.
- Opportunities for growth and advancement.
- Supportive, team-oriented work environment.
- Ongoing training and professional development.
Why Join Capital Plumbing & Heating?
At Capital Plumbing & Heating, we pride ourselves on delivering exceptional service to our customers while fostering a positive and supportive workplace for our employees. If you are dependable, professional, and enjoy helping both customers and your team succeed, we would love to hear from you.
Apply today and become a valued member of the Capital Plumbing & Heating team!
Pay: $23.00-$25.00 per hour
Benefits:
- Dental care
- Flexible schedule
- On-site parking
Work Location: In person
