Dispatch, Fleet & Inventory Coordinator
Alberta Home Services – Calgary, AB
Are you highly organized, fast-thinking, and great at keeping multiple moving parts under control?
At Alberta Home Services, we are more than just an HVAC company — we are a 24x Consumer Choice Award winner known for delivering exceptional service while maintaining efficient operations behind the scenes. We are looking for a Dispatch, Fleet & Inventory Coordinator to help manage technician scheduling, maintain fleet accountability, oversee inventory control, and ensure daily operations run smoothly.
This role is ideal for someone who thrives in a fast-paced environment, can balance office coordination with hands-on responsibilities, and enjoys bringing organization and accountability to a growing team.
What You'll Be Doing
Dispatch & Daily Operations
- Coordinate technician schedules and daily routing for efficiency and productivity
- Adjust routes and schedules based on urgency, location, and workload
- Monitor appointment progress, technician movement, and daily workflow
- Assist with customer scheduling updates, ETA communication, and appointment concerns
- Support technicians and office staff by resolving scheduling issues and changing priorities throughout the day
Fleet Management & Safety Compliance
- Conduct spot checks and verify vehicle inspection reports for accuracy
- Maintain service records, maintenance schedules, and fleet documentation
- Schedule preventative maintenance and repairs to minimize downtime
- Help ensure vehicles remain organized, safe, and properly equipped
Inventory & Warehouse Management
- Perform regular inventory counts and warehouse audits
- Monitor inventory usage, consumables, and stock levels
- Restock critical materials and ensure technicians have the parts and supplies needed daily
- Track inventory movement and identify discrepancies or unnecessary waste
Tool & Equipment Accountability
- Manage tool sign-in/sign-out procedures and equipment tracking
- Perform periodic vehicle and tool audits
- Help maintain an organized and efficient shop and warehouse environment
Process Improvement
- Identify opportunities to improve scheduling, inventory flow, fleet management, and communication processes
- Recommend systems and procedures that improve efficiency and reduce operational issues
Who You Are
Highly Organized
You can manage schedules, inventory, vehicles, and changing priorities without losing track of details.
Strong Communicator
You communicate clearly and professionally with customers, technicians, and internal team members.
Problem Solver
You remain calm under pressure and adapt quickly when priorities shift.
Accountability Driven
You are comfortable holding team members accountable and ensuring processes are followed.
Hands-On & Detail Oriented
You enjoy being involved in day-to-day operations rather than sitting behind a desk all day.
Tech-Savvy
Comfortable using dispatch software, CRM systems, spreadsheets, fleet software, and operational tools.
Requirements
- Preferred 1–3 years experience in dispatch, logistics, inventory, fleet coordination, operations, or customer service
- Strong organizational and time management skills
- Strong verbal and written English communication skills
- Valid driver's license with clean abstract preferred
- Ability to lift 50+ lbs when required
- Comfortable using scheduling software, CRM systems, spreadsheets, and inventory systems
- Experience in HVAC, plumbing, electrical, home services, or trades considered an asset
Schedule
This is a full-time position with rotating shifts based on business needs:
- 7:00 AM – 3:00 PM
- 9:00 AM – 5:00 PM
- 10:00 AM – 6:00 PM
Flexibility is required to support operational coverage and business needs.
Why Join Alberta Home Services?
Competitive Pay
Compensation based on experience, ability, and performance.
Growth Opportunity
Join a growing company where strong performers can expand their responsibilities and advance.
Make an Impact
This role plays a key part in supporting technicians, improving efficiency, and helping the company operate at a high level every day.
Fast-Paced Environment
No two days are the same.
Supportive Team Culture
Benefits
- Extended health care
- Life insurance
- On-site parking
Job Type: Full-time
Work Location: In person
Pay: $22.00-$30.00 per hour
Benefits:
- Disability insurance
- Life insurance
- On-site parking
Work Location: In person
