Your company, your values, your career!
Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors.
At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating exceptional guest experiences. We are proud to foster an inclusive workplace where diverse perspectives and backgrounds strengthen our team, our service, and our connection to the communities we serve.
We are looking for 2 Housekeeping Supervisors to join our leadership team at our newly branded Coast Calgary University District Hotel by APA, a 160 room full service hotel located in North West Calgary near McMahon Stadium. As Housekeeping Supervisor you’ll play a key role in driving operational excellence, inspiring your team, and helping shape the culture of our hotel. You’ll contribute to the overall success of the hotel by assisting the Executive Housekeeper in the efficient operation of the housekeeping department, supporting the entire team that provides Coast Hotels’ standards of cleanliness within all areas of the hotel, and ensuring that Coast Hotels cleaning standards for all guest and public areas of the hotel are consistently adhered to. You'll also be responsible for maintaining a positive work environment within the team while maintaining high internal/external customer service standards, ensuring smooth daily operations, and championing a people-first environment where Ambassadors and guests alike feel valued.
What this role does:
- Ensures the overall cleanliness, detailing, servicing, care and maintenance of all guest rooms and public areas
- Uses the Daily Checklist to conduct daily room inspections, and files completed checklists before the end of each shift
- Ensures a safe work environment is maintained at all times and that all Housekeeping team members are committed to working safely, including WHMIS training, certification, and emergency preparedness
- Ensures rooms are set up according to established standards prior to the guest arrival
- Completes and follows up on all repair and maintenance work orders forwarded to the Maintenance department
- Issues daily work assignments and special instructions to the Housekeeping Team
- Cleans guest rooms and public areas when needed
- Conducts end of shift inspections to ensure that public areas are in compliance with established standards
- Other duties as assigned by the Executive Housekeeper
What we're looking for:
- Minimum 2 years’ experience in related position
- Successful completion of secondary school required
- Post-secondary education in hospitality, with completed courses in hotel management an asset
- Physical requirements include ability to lift, push and pull a minimum of 25 pounds, ability to stand and / or walk for an extended period of time, ability to stoop, kneel and reach, or perform repetitive foot and hand action, and the ability to bend at the waist is required
- Self-motivated team player with demonstrated interpersonal skills
- Demonstrated ability to work in a fast paced, multi-tasking, multi-functional team environment
- Demonstrated superior customer service philosophy
- Strong verbal and written English communication skills
- Exemplifies Coast’s core values and enjoys working in a culture of accountability
- Able to work a flexible schedule including evenings, weekends and holidays
Why Join Coast Hotels?
- An inclusive workplace where diversity is celebrated, and every voice is valued
- Opportunities to grow your career within Coast Hotels and the broader hospitality industry
- A chance to make an impact - not just on business performance, but on the culture, guest experience, and community
- Competitive compensation and benefits, plus the opportunity to be part of a team that lives its values.
Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more!
Coast Hotels is an Equal Opportunity Employer
Coast Hotels would like to thank all interested applicants
Only those selected for an interview will be contacted
NO PLACE LIKE COAST !
