Project Coordinator (Evening and Weekend Schedule)
Canadian Viewpoint Inc. is a medium-sized market research firm based in Richmond Hill, Ontario, with nearly 40 years of experience in qualitative and quantitative research, as well as innovative research technologies. We specialize in helping clients better understand Canadians through surveys, focus groups, face-to-face interviews, and advanced research solutions such as eye-tracking, heat mapping, and facial coding.
At Canadian Viewpoint, we pride ourselves on delivering flexible and customized research solutions while maintaining a collaborative and supportive work environment.
Position Details
Company: Canadian Viewpoint Inc.
Industry: Market Research
Position: Project Coordinator
Employment Type: Full-time, Permanent
Location: Hybrid – Richmond Hill, Ontario
Employees must be physically located in Canada and available to attend the office when required.
Schedule
This position follows a Tuesday to Sunday schedule:
· Tuesday to Friday: 11:00 a.m. – 7:00 p.m. (Eastern Time)
· Saturday and Sunday: 9:00 a.m. – 1:00 p.m. (Eastern Time)
The role is full-time, with hours scheduled within these time blocks. Additional hours may occasionally be required to support project deadlines and client needs. Overtime, when applicable, will be compensated in accordance with the Ontario Employment Standards Act (ESA).
Salary and Benefits
Salary: $36,000–$50,000 annually, based on experience and qualifications.
Benefits include:
· Health and dental coverage
· Paid vacation
· Opportunities for professional development and career growth
Vacancy Status
This is an active vacancy.
AI Disclosure
Canadian Viewpoint Inc. may use AI-assisted tools during the initial screening and sorting of applications. All final hiring decisions are made by our recruitment team.
Accessibility and Accommodation
Canadian Viewpoint Inc. is committed to creating an inclusive and barrier-free recruitment process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).
If you require accommodation at any stage of the recruitment process, please contact:
[email protected]
About the Role
The Project Coordinator supports the Project Management team in the successful execution of market research projects. This role focuses on coordinating day-to-day project activities, preparing materials and documentation, monitoring fieldwork progress, and ensuring internal processes are followed accurately and efficiently.
This position is ideal for someone who is highly organized, detail-oriented, technically comfortable, and able to manage multiple priorities in a fast-paced environment.
Because this role supports evening and weekend project activity, candidates must be comfortable working the Tuesday to Sunday schedule outlined above.
What a Typical Day May Look Like
· Monitoring survey performance and fieldwork progress
· Coordinating with programming, operations, and internal teams
· Preparing sample pulls and tracking quotas
· Organizing project files and documentation
· Preparing project status updates for Project Managers
· Reviewing timelines and escalating issues when required
· Supporting internal team communication and study coordination
Key Responsibilities
· Support Project Managers with project setup, coordination, and execution
· Prepare project documentation and assist with project kick-off activities
· Coordinate with programming, operations, and third-party vendors
· Monitor fieldwork, quotas, sampling, and project timelines
· Prepare project performance summaries and updates for Project Managers prior to client communication
· Escalate project risks or issues to the Project Manager in a timely manner
· Maintain organized and accurate project documentation and records
· Assist with staff briefings for mall intercept and on-site studies, ensuring interviewers and supervisors understand study procedures
· Act as a liaison between clients and the programming team during survey link testing and feedback stages
· Ensure internal testing and quality assurance processes are followed before survey invitations are distributed
· Report key survey metrics following pre-testing, including incidence rates and interview length
As part of a collaborative team environment, employees may occasionally assist with additional duties related to project operations and client support.
Skills and Qualifications
We are looking for candidates who demonstrate:
· Strong organizational and time management skills
· Excellent attention to detail and accuracy
· Strong problem-solving and critical-thinking abilities
· Excellent written and verbal communication skills
· The ability to multitask and manage competing priorities in a fast-paced environment
· A proactive attitude and ability to work independently
· Strong customer service and client support skills
· Confidence using Microsoft Office applications, including Word, Excel, and PowerPoint
· A willingness to learn and adapt in a dynamic environment
Experience in project coordination, operations, customer service, or market research is considered an asset, but not required.
Knowledge of market research methods such as surveys, focus groups, interviews, mall intercepts, or shelf-tests is also considered an asset.
Minimum Requirements
· Bachelor’s degree or equivalent practical experience
· Minimum 1 year of relevant professional experience
· Legally authorized to work in Canada
Encouragement to Apply
We encourage applicants from a variety of backgrounds to apply, especially those with strong organizational, analytical, or project coordination experience from related industries.
Our Commitment to Inclusion
Canadian Viewpoint Inc. celebrates diversity and is committed to creating an inclusive workplace where all employees feel respected and supported.
We are committed to equal employment opportunities regardless of race, ethnicity, ancestry, national origin, religion, sex, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status, in accordance with the Ontario Human Rights Code and all applicable employment legislation.
Pay: $36,000.00-$50,000.00 per year
Benefits:
- Dental care
- Extended health care
- On-site parking
Work Location: Hybrid remote in Richmond Hill, ON L4B 3L8
