Credit Specialist (Bilingual – English & French)
Eastern Ontario | Full-Time | Permanent
Salary: $60,000–$65,000 + Comprehensive Benefits
Build your career with a stable Canadian organization where your expertise makes an impact.
Are you a bilingual Credit professional who enjoys solving problems, building relationships, and helping businesses succeed
We're partnering with a well-established Canadian organization in Eastern Ontario to find a Credit Specialist who thrives in a collaborative, customer-focused environment. This is an excellent opportunity for someone who enjoys balancing analytical thinking with relationship management while working alongside a supportive leadership team.
If you're looking for a role where your contributions are valued, your professional growth is encouraged, and no two days are exactly alike, we'd love to hear from you.
About the role
Reporting to the Credit Manager, you'll manage a portfolio of commercial and credit card accounts while helping customers maintain healthy accounts and minimizing financial risk for the business. This position combines credit analysis, collections, relationship management, and problem-solving, giving you the opportunity to make informed decisions while delivering an outstanding customer experience.
What you'll be doing
- Manage a portfolio of commercial and credit card accounts
- Review customer accounts and assess credit risk
- Recommend appropriate credit limits and payment terms
- Monitor outstanding balances and proactively manage collections
- Negotiate payment arrangements while maintaining positive customer relationships
- Review aged receivables and identify accounts requiring follow-up
- Maintain accurate customer credit files and documentation
- Process account adjustments and pre-authorized debit transactions
- Partner with the Credit Manager to review and update credit terms
- Coordinate collection activity with third-party agencies and legal professionals when required
- Ensure company credit policies are consistently applied across your portfolio
What you'll bring
We're looking for someone who is analytical, customer-focused, and confident making sound business decisions.
You'll be successful if you have:
- Diploma or degree in Business, Accounting, Finance, or a related discipline
- Minimum 3 years of Credit, Accounts Receivable, or Collections experience
- Experience managing a high-volume commercial account portfolio
- Excellent negotiation and relationship-building skills
- Strong analytical and problem-solving abilities
- The ability to manage multiple priorities in a fast-paced environment
- Proficiency with Microsoft Office, particularly Excel
- Strong written and verbal communication skills
- Fluency in both English and French (required)
Nice to have:
- Experience within the energy, wholesale, retail, or distribution sectors
What's in it for you
- Competitive salary of $60,000–$65,000
- Comprehensive health and benefits package
- Full-time, permanent opportunity with a stable and growing Canadian employer
- Work alongside experienced leaders who are invested in your success
- Collaborative and supportive team culture
- Opportunities to continue developing your credit and financial analysis skills
- Make a meaningful impact while working with a diverse commercial customer portfolio
Why join this organization This is more than a collections role—it's an opportunity to become a trusted business partner within an organization that values collaboration, integrity, and continuous improvement. You'll work with experienced professionals who are passionate about what they do while enjoying the stability of an established Canadian company that invests in its people.
If you're ready to take the next step in your credit career, we'd love to hear from you.
#ONDT
This posting reflects an active vacancy.
We use applicant tracking software and technology-assisted tools to support the screening and management of applications; all hiring decisions are made by our recruitment team.
We thank all applicants for their interest; however, due to application volume, only those selected for further consideration will be contacted.
