Join our team at Great Lakes Water Solutions as a full-time Customer Service Representative. Become our front line contact for our customer base. Ensure we have an organized schedule and play a vital role in ensuring the cleanliness, organization, and efficiency of our workspace. This multifaceted position combines customer service, scheduling, cleaning, office filing, and product stocking to create a seamless and productive environment for our team and clients.
Key Responsibilities:
- Customer Service: Contact our customers when they are due for maintenance, installations, or deliveries. Handle any incoming emails or calls. Deal with issues in a professional manner.
- Office Filing: Organize and manage physical and digital records to ensure easy access to important information and documents.
- Product Stocking: Maintain inventory levels of essential supplies and products, ensuring availability for staff and clients. Contact our supplier to order product.
- Assistance with Administrative Tasks: Provide general support across departments, assisting with tasks such as data entry and basic correspondence.
- Team Collaboration: Work closely with team members to address facilities-related needs and contribute to a positive office atmosphere.
Qualifications:
- High school diploma or equivalent required.
- Post secondary in the field of business/office work is a preferred.
- Customer service experience is essential.
- Strong organizational skills and attention to detail.
- Excellent time management and multitasking abilities.
- Excellent communication skills, both written and verbal is required.
- Self-motivated and able to work independently.
- Previous experience in cleaning, office filing, or similar roles will be helpful.
- Excellent computer proficiency, including familiarity with Microsoft Office Suite.
- Positive attitude and a willingness to contribute to a collaborative team environment.
Why Join Us:
- Room for growth and skill development within a supportive team.
- Competitive compensation
- Life insurance and extended health benefits
- Full-time permanent position at an established company within the water treatment field
If you are ready to take on a versatile role that encompasses customer service we encourage you to apply. To be considered, please submit your resume along with a brief cover letter outlining your relevant experience and interest in the Service Coordinator position at GLWS.
Job Types: Full-time, Permanent
Pay: $19.50-$20.00 per hour
Benefits:
- Casual dress
- Extended health care
- Life insurance
- On-site parking
Education:
- Secondary School (required)
Experience:
- Front desk: 1 year (preferred)
- Administrative : 1 year (preferred)
Language:
Work Location: In person
