Job Summary
Cardinal/Ottawa South KOA is a family-oriented campground that prides itself on delivering unforgettable camping experiences. We're looking for a friendly, organized, and enthusiastic Front Desk Associate to join our hospitality team during our peak season! This role involves managing guest interactions, providing exceptional customer service, and ensuring smooth operations at the front desk. The ideal candidate will possess strong communication skills, and a welcoming demeanor.
Information
- Contract length: 4 months (June-October)
- Job Types: Full-Time, Part-Time, Seasonal
- Must be available full-time in July and August, and a minimum of part-time (Friday evenings and weekends) in June, September, and October.
Schedule
- 8-Hour Shifts
- Every Weekend
- Holidays
Responsibilities
- Greet and assist guests with check-in/check-out
- Answer phones and respond to emails promptly and professionally
- Handle campground reservations using K2 reservation software (training provided)
- Process payments and manage the campground store/register
- Help run outdoor activities for children of all ages
- Provide local area information and campground guidance to guests
- Assist with camper questions, complaints, or emergencies in a professional manner
- Keep the office and guest area clean and organized
- Coordinate with housekeeping and maintenance teams to ensure smooth operations
Qualifications
- Strong communication and customer service skills
- Comfortable using computers and reservation systems
- Reliable, punctual, and able to multitask
- Previous hospitality or front desk experience is an asset but not required
- Must be available weekends and holidays
- Bilingual in English and French is a plus
Perks
- Beautiful outdoor work environment
- Flexible scheduling (great for students or seasonal workers)
- Fun, supportive team environment
Ability to Commute/Relocate
- Cardinal, ON: reliably commute or plan to relocate before starting work (required)
To Apply
- Apply through Indeed or send your resume to [email protected] with the subject line “Front Desk Associate – KOA”.
Pay: From $18.00 per hour
Benefits:
- Flexible schedule
- On-site parking
Work Location: In person
