Educate, advise and facilitate the provision of financial resources to current and potential students in order to remove financial barriers, award financial incentives and provide the financial knowledge necessary to attract students to TRU and retain them through graduation.
MAJOR DUTIES & RESPONSIBILITIES
- Administer financial aid and award programs, including managing funds, reconciliation, institutional or government reporting, and program utilization review, for aid and award programs, the WorkStudy program, and authorizing loans from university funds.
- Confidentially interview and advise students regarding the availability, eligibility requirements, and terms and conditions for obtaining, maintaining and if necessary appealing all forms of internal and external awards and financial aid including government student assistance, including policy interpretation.
- Educate current and potential students, and where applicable parents, and the TRU community on student financial literacy, including budgeting, financial planning, loans, collection agencies, consumer information and related issues such as default of loans, credit ratings, and terms of debt repayment.
- Coordinate and adjudicate applications for institutional and government aid and award funding, including exercising discretionary authority to award funds in extenuating circumstances, and provide oversight of the notification and award distribution processes.
- Maintain and recommend enhancements to system data tracking, processing and reporting. Manipulate extracted data for analysis.
- Participate in school liaison, recruitment, and orientation activities, including creating/managing web related resources & inquiries. May include travel and occasional evening and weekend work.
- Write and update various electronic and print communication pieces of the department and references to the department's services in other university and external communications.
- Assign work to clerks and auxiliary staff.
REPORTS TO
Aid Coordinator
