Location: Stoney Creek
Job Type: Part-Time
Are you passionate about helping people, building relationships, and creating exceptional patient experiences?
At Peak Performance, we're looking for an energetic, organized, and people-focused Patient Coordinator to be the welcoming face of our clinic. If you thrive in a fast-paced environment, enjoy connecting with people, and love being part of a supportive team, we'd love to meet you!
What You'll Do
- Welcome patients with a warm, professional, and positive attitude.
- Answer phones, respond to inquiries, and schedule appointments efficiently.
- Coordinate patient bookings and maintain an organized clinic schedule.
- Educate patients on treatment plans and available services.
- Build strong relationships with patients to ensure an outstanding experience from their first visit to their last.
- Assist patients with insurance, billing, and administrative paperwork.
What We're Looking For
We're looking for someone who is:
- A confident and friendly communicator.
- Passionate about delivering exceptional customer service.
- Comfortable discussing treatment plans and encouraging patient commitment.
- Highly organized and able to multitask in a busy environment.
- A problem solver who takes initiative.
- Professional, reliable, and detail-oriented.
- Available to work flexible shifts, including evenings and Saturdays.
Qualifications
- Previous experience in customer service, reception, healthcare, or sales is an asset.
- Strong verbal and written communication skills.
- Excellent organizational and time management skills.
- Comfortable using computers and learning new software.
Why Join Peak Performance?
- Competitive compensation.
- Comprehensive training and ongoing support.
- Opportunities for growth and career development.
- A positive, collaborative, and supportive team culture.
- The opportunity to make a meaningful impact on patients' lives every day.
We're Looking for More Than Experience
We're looking for someone who genuinely enjoys helping people, communicates with confidence, and takes pride in creating an exceptional patient experience. If you're motivated, personable, and thrive in a team environment, we'd love to hear from you.
Apply today and become part of a team that's passionate about helping people move better, feel better, and live better!
Pay: $19.00-$21.00 per hour
Ability to commute/relocate:
- Stoney Creek, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Can you work mornings, evenings and Saturdays?
Work Location: In person
