Instructor - Corporate & Customized - Continuing Education Contract - (CUST 1604 - Customer Service Essentials)

Saskatchewan Polytechnic -
Regina, SK

Postuler dès maintenant

Détails du poste

Contrat
60 $ de l’heure
Il y a 5 jours

Profil recherché

Service à la clientèle
Éducation
Capacités de présentation
Baccalauréat
Affaires
Compétences en communication
Enseignement

Description complète du poste

Competition Number

ESC07164

Org Code/Description

Entrepreneurship & SmallBusiness NC-39812-DEPT

Location

Saskatchewan Polytechnic Regina Campus

Posting Title

Instructor - Corporate & Customized - Continuing Education Contract - (CUST 1604 - Customer Service Essentials)

Contract Start Date

07/01/2026

Contract End Date

12/31/2026

Contract Rate

$60 per hour

Ongoing

Bargaining Unit

Faculty Association

Course Dates and Times

Contract Hours/Contract Hours per Student

Total Contract Hours

Based on Student Enrollment

Supervisor ID Number

000332266

Supervisor Position Number

Posting Status

Open

Date Posted

05/29/2026

Closing Date

06/12/2026

The following course date & delivery method may be subject to change due to the current situation.

Customer Service Essentials – November 25-26, 2026. This is an online delivery course that runs on Wednesday & Thursday from 8:30am – 12:00pm.

More courses & dates may be added as required. You may be considered to facilitate group & customized training as required. You will be given notice of this ahead of time.

Notes

Quick Link

https://careers.saskpolytech.ca/postings/64769

Job Duties/Qualifications, Skills and Abilities (QSA)

Job Duties

Job Duties

Prepare and facilitate the delivery of Customer Service Workshops for both public and corporate clients.
Ability to model excellence communication, listening and oral presentation skills.
Answer student questions and provide individual feedback on service excellence and customer service skills.
Revise curriculum, develop appropriate learning activities and teaching plans for each teaching assignment.
Manage the classroom to provide an optimum learning environment for students.
Work co-operatively with the Continuing Education Consultant and colleagues in “team” environment.

QUALIFICATIONS, SKILLS, ABILITIES AND EXPERIENCE

Description

Required Qualifications

Four year Bachelor of Education degree with a major in Business Education;

OR Four year Bachelor of Education degree plus an Office Education
certificate; OR an equivalent combination of education and recent, relevant
experience.- Expert understanding of customer service practices.

Expert oral communication background, a strong understanding of conflict theory, and strategies used to diffuse conflict.
Ability to apply basic principles and practices of adult education to assist learners with the required knowledge and skills.
Recent relevant industry teaching experience preferred.

Ability to effectively use a variety of instructional techniques when presenting the material such as role plays.

Must be available to travel across the province to deliver customized courses.

Desired QSA

Postuler dès maintenant

Job Duties/Qualifications, Skills and Abilities (QSA)

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact