Do you want to experience the lifestyle in Whistler, BC - Canada's premier ski resort town?
Pan Pacific Whistler is seeking a for a skilled and proactive Maintenance Manager to lead our maintenance operations and ensure our hotel facilities are maintained to the highest standards. This is a full-time salaried position, with competitive benefits and employee discounts. f you're interested in joining our team, apply today!
JOB DESCRIPTION:
The Maintenance Manager is responsible for overseeing the day-to-day operations of the Maintenance Department by leading the maintenance associates, coordinating all repairs, maintenance and preventative maintenance and maintaining contractor relationships. He/She/They will assist the Director of Engineering in ensuring that Corporate, Hotel and departmental goals are met and exceeded.
RESPONSIBILITIES:
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Conduct daily relevant communication sessions to ensure that associates are totally appraised of operational issues, guests’ feedback, and follow-up
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Function as a business partner with other operational business divisions and supporting units to meet/exceed hotel’s goals and objectives
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Set-up, co-ordinate and implement the Process Improvement Program in the department
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Maintain and improve emergency procedures including fire, life, safety and sanitation standards in accordance with the hotel standard, international and/or local requirements
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Plan, implement, measure and teach profit enhancement programs in all the areas concerned
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Prepare and implement the annual business plan and department budget to meet/exceed the hotel's objectives
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Interpret hotel financial reports to further improve profits
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Identify, negotiate and teach associates on how to work with suppliers/vendors to provide products and services that support and comply with the hotel's standards
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Work jointly with the Hotel Finance Department to implement purchasing and inventory control policies & procedures to meet/exceed the hotel's standards
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Keep abreast with local and global industry trends and create and implement action plans to incorporate these trends
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Coach, motivate, educate and counsel a team to deliver the service standards
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Identify and hire a team that has the potential to create, meet and exceed the hotel's goals and standards
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Develop a team that is multi-functional and self directed
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Empower associates who meet quality standards to make decisions that will further benefit and enhance guests', associates' and owner's satisfaction
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Create and implement a succession planning program for all associates
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Conduct preventive maintenance audits regularly with other departments, to ensure that the hotel's standards are met or exceeded
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Fully understand the overall hotel profitability model and constantly seek new opportunities to improve
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Complete all monthly reports relating to Property Operation Maintenance, Energy Expenditure and Capital Expenditure
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Organize weekly and monthly inspections and meetings to cover all areas including fire & Safety, Rooms and associates’ facilities, grounds, recreational areas, etc. to ensure that standards and upkeep of facilities meet and exceed the hotel's standards
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Conduct feasibility studies and implement capital improvement projects to ensure that the hotel's facilities retain their intended functional capabilities and aesthetic value
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Carry the emergency phone overnight alternatively with others leaders of the Engineering department, answer calls and act accordingly, some emergencies may require your presence.
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Any other tasks or projects as required by the Director of Engineering or the Director of Operations
