Responsibilities:
Member of the Ontario Hospital Association
We offer HOOPP (Pension Plan) and Extended Healthcare Benefits
- Communicate with internal staff, patients, families, and external parties with an emphasis on respect and customer service
- Registering and arriving patients by verifying patient information is up to date and accurate, while making the appropriate changes in the EMR.
- Accept and coordinate telephone calls, voicemails, and inquiries; processing them in an appropriate and timely manner while providing accurate information
- Take physicians’ written and verbal orders, and processes them in a timely manner, notifying the appropriate staff as required.
- Demonstrate accuracy and thoroughness when entering information into the EMR (Electronic Medical Record) system
- Handle difficult or emotional patient encounters in a professional manner, responding promptly and professionally to the patient's needs
- Manage confidential information in a sensitive and professional manner
- Other assigned duties and responsibilities as needed
Education and Experience:
- Grade 12 Diploma or equivalent
- Medical Secretary / Medical Office Assistant certificate or equivalent experience an asset
- Previous experience using an EMR, specifically Accuro, an asset
- Working Knowledge of Medical Terminology
- Experience dealing with the public in a fast paced environment
Skills Required:
- Excellent written, verbal, and interpersonal communication skills
- Ability to function in a busy environment and prioritize under stress with frequent interruptions
- Team player with maturity in dealing with all contacts, providing a high level of customer service
- Reliable and punctual with a positive attitude that will contribute to building a positive work environment
- Fluency in Punjabi, Hindi, or Italian an asset
- Previous use of Accuro EMR and Velox RIS an asset**
Location:
We are located at the Southwest corner of Hwy #27 and Hwy #7 in Woodbridge
Job Types: Full-time, Permanent
Pay: $19.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- Vision care
Work Location: In person
