Job Overview
We are seeking a knowledgeable and customer-focused Parts Advisor to join our team. The ideal candidate will have a strong background in Farm & Recreational parts sales and exceptional communication skills. As a Parts Advisor, you will be responsible for assisting customers in identifying and obtaining the correct parts for their vehicles, ensuring a seamless experience from inquiry to fulfillment.
Duties
- Provide excellent customer service by assisting customers with their parts inquiries and needs.
- Utilize dealership experience to recommend appropriate parts based on customer requirements.
- Process transactions accurately using POS systems and handle cash efficiently.
- Maintain organized inventory records and assist with order fulfillment.
- Communicate effectively with customers over the phone and in person, demonstrating strong phone etiquette.
- Collaborate with service technicians to ensure timely availability of parts for repairs.
- Utilize Microsoft Excel for inventory management and reporting purposes.
- Engage in retail sales activities, promoting products and services to enhance customer satisfaction.
- Demonstrate negotiation skills to assist customers in finding the best solutions for their needs.
- Support marketing initiatives by promoting new products or special offers.
Requirements
- Previous dealership experience is preferred, particularly in Recreational repair or parts sales.
- Proficiency in using POS systems and handling cash transactions accurately.
- Strong customer service skills with a focus on building relationships and providing solutions.
- Bilingual or multilingual abilities are highly desirable to cater to a diverse clientele.
- Familiarity with CMMS (Computerized Maintenance Management Systems) is a plus.
- Excellent organizational skills to manage inventory effectively and maintain order accuracy.
- Strong communication skills, both verbal and written, with an emphasis on clarity and professionalism.
- Basic math skills for handling transactions and inventory calculations.
- Ability to work collaboratively within a team environment while also being self-motivated. Join our team as a Parts Advisor where you can leverage your skills in customer service, sales, and automotive knowledge to make a significant impact on our operations. We look forward to your application!
Job Types: Full-time, Part-time
Pay: $16.76-$28.76 per hour
Benefits:
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Store discount
- Vision care
Work Location: In person
