Lead Hand
People Over Phones Incorporated (POP Inc.) brings you the best pub nights across Canada. We’re here to get you off your phone and into the moment! With over a decade of experience delivering high quality shows, we bring you genuinely fun events designed to connect people. Whether you’re reconnecting with friends or making new ones, this is where it happens!
We're searching for a Lead Hand to help organize, manage and host our events in Kelowna! This role is perfect for someone with a passion for events who is looking for a part-time role! Hours fluctuate based on operational needs each week. Do you have a separate niche or skill that isn't listed in our requirements? Let us know and we may be able to provide more hours to you so you can use your skills to help us build our organization!
Position Summary
The Lead Hand provides operational and administrative support to ensure events run smoothly and company processes are completed accurately and on time. This role acts as a key support position between management and hosts, helping coordinate schedules, payroll, supplies, and event quality.
Key Responsibilities:
Administrative Duties
- Schedule hosts and maintain the company event calendar.
- Assist with payroll processing and time entry verification.
- Perform data entry related to invoices and financial records.
- Monitor and update scheduling changes as required.
- Assist management with administrative projects and reporting.
Event Operations
- Print, organize, and deliver event supplies to hosts and venues.
- Host Trivia and Music Bingo nights when other hosts are not available.
- Conduct tech checks to ensure hosts and venues have the required equipment and materials.
- Troubleshoot operational issues and escalate concerns to management when necessary.
- Support venue launches and special events as required.
Training & Support
- Coordinate training schedules for new hosts.
- Assist with onboarding activities and training logistics.
- Communicate hiring needs to human resources
- Provide guidance and support to hosts regarding company procedures and expectations.
- Communicate updates, reminders, and operational changes to hosts.
Quality Assurance
- Ensure event materials are accurate and prepared before shows.
- Monitor host performance and report concerns to management.
- Help maintain consistency in event delivery and customer experience.
Qualifications
- Strong organizational and time management skills.
- Excellent communication and interpersonal abilities.
- Comfortable using Google Workspace, spreadsheets, and scheduling software.
- Ability to work independently and manage multiple priorities.
- Reliable transportation for supply delivery and venue visits.
- Access to a laptop that can run the Microsoft Office suite
- Previous leadership, administrative, or event coordination experience is considered an asset.
Pay: $27.50 per hour
Benefits:
Work Location: Hybrid remote in Kelowna, BC
