Full Time Concierge Guard - Canada Life
Site Description:
Canada Life is a corporate office environment providing financial and insurance services. The site requires a professional front-desk presence, access control, and routine patrols to ensure a safe and secure workplace for staff and visitors. Strong communication skills and customer service are essential in this corporate setting.
Position: Concierge Security Guard
Site: Canada Life
Site Address: 255 Dufferin Ave, London, ON, N6A 4K1
Status: Full Time
Hours: Monday - Friday (8AM - 4PM)
Pay Rate: $22/hr
Posting Date: June 2nd, 2026
Internal Closing Date: June 9th, 2026
External Closing Date: June 30th, 2026
Overtime Method: Employment Standards Act (ESA)
Assignments include:
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Greet tenants, visitors, and clients with a friendly and professional demeanor.
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Monitor building access and enforce security protocols.
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Respond calmly and effectively as a valued part of the security team to disturbances or emergencies.
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Provide accurate directions and information, especially related to building services.
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Answer phones, emails, manage the visitor database, and assist with room bookings or appointments.
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Receive and distribute mail and packages securely.
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Maintain a clean and organized front desk area.
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Assist with administrative tasks such as badge sign out, parking inquiries, procedural inquiries, interfacing with Executive Assistants for events.
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Liaise with emergency services and contractors when needed.
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Uphold a polished appearance and positive attitude at all times.
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Maintain proper deportment and posture while seated at post.
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Demonstrated punctuality and reliability, tact and diplomacy.
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Patrol assigned area on foot, as assigned, to ensure personal, building and equipment security.
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Watch for and report irregularities by completing investigations and incident reports, such as security breaches, facility and safety hazards and emergency situations; contact emergency responders, such as police, fire and/or ambulance personnel, as required.
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Sustain effective relationships with key stakeholders and provide specialized security services by enforcing rules and regulations when required.
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Communicates any concerns/issues with Site Manager.
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Personal cell phone use while on duty is strictly prohibited.
Requirements:
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Valid Ontario Security Guard License.
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Valid First Aid & CPR level C certificate
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Proficient in English, both oral and written
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Excellent verbal and written communication skills.
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Strong interpersonal skills and a customer-first mindset.
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Ability to remain calm and professional under pressure.
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Advanced proficiency in Microsoft 365 (Outlook, Word, Excel, Teams).
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Previous experience in concierge, hospitality, or customer service roles preferred.
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Authorized to legally work in Canada
Why choose Paladin?
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Opportunities for training and professional development
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Competitive salary and benefits package
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Work today, get paid today – daily pay available
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Free Uniforms
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Security license reimbursement
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Dry cleaning & hemming/tailoring allowance
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Paid vacation & sick days
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Additional perks
