INSURANCE AGENCY ADMIN/RECEPTIONIST
O’Reilly Insurance & Financial Services is a local business within the umbrella of Co-operators General Insurance.
Our next milestone celebration is 20 years as a local insurance agency in YXE! We are looking to add a progressive and positive individual to our team for this.
As a critical member & role of Receptionist/Administrator, you handle client inquiries, work in correlation with our advisors & associates, and be the friendly face that greets our clients.
The successful candidate will work independently and alongside other agency members in the office. Our clients & team are the key to our success!
The individual who joins our team will handle a multi-tasking workload, be detail-oriented, possess computer and organizational skills, and be an excellent communicator.
As important as experience and education are, everyone must start somewhere. As an independently owned office within our company, we offer a small business environment and corporate training tools. We want to ensure we are the right employer for the right candidate.
We are looking for someone who wants a career in our industry. This is an entry-level position in our company; our goal is for this individual to have an opportunity to grow. If you think you are the right candidate, email your resume with a message explaining why you would be perfect for the position!
Duties and Responsibilities
- Process and follow up on all billing transactions.
- Handle incoming and outgoing phone calls.
- Probe incoming client contact to assess their needs and determine who they should speak with.
- Update & document client information.
- Create and maintain client files while ensuring strict confidentiality for our clients.
- Cash handling including confirming amounts due when collecting renewal payments and past due payments.
- Assist in scheduling and calendar management.
- Order supplies and maintain inventory levels.
- Deal with all banking-related tasks, including daily deposits.
- Once licensed is obtained, assist with our auto line.
- Other duties as assigned.
Requirements
- Possess Level 1 General Insurance License within the first 6 months, Employer Sponsored.
- Minimum one-year sales & customer service experience or related business experience is preferred.
- Experience in Microsoft programs, such as Excel, Outlook, Word, and PowerPoint.
- Legally able to work in Canada; and
- Ability to pass credit reference and criminal history check.
Remuneration
- We offer paid vacation days within first year of employment (no accumulation period).
- Benefits would be offered after the probation period.
- Starting at $18.00/hour, the wage can be negotiated if the candidate has insurance industry experience.
Our goal is to have this person grow with us! There is room to attain a long-term career in our agency. Whether an insurance experienced person, or one that has none.
Job Types: Full-time, Permanent
Pay: From $18.00 per hour
Benefits:
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Experience:
- Administrative experience: 1 year (preferred)
Work Location: In person
