POSITION: MEMBERSHIP COORDINATOR
REPORTS TO: MANAGER, MEMBERSHIP DEPARTMENT
Toronto Regional Real Estate Board (TRREB) - Barrie Regional Hub
The Toronto Regional Real Estate Board (TRREB) is seeking a highly organized, service-oriented, and detail-driven Membership Coordinator to join our Membership Department in our Barrie, Ontario location.
This is more than an administrative role. It is an opportunity to become part of one of North America’s largest local real estate organizations and play a key role in supporting nearly 70,000 real estate professionals. As a front-line representative of TRREB, you will help deliver a seamless Member experience while supporting the operational excellence that underpins our organization.
If you thrive in a fast-paced environment, enjoy helping people, and take pride in delivering exceptional service with professionalism and accuracy, we want to hear from you.
Based out of TRREB’s Barrie Regional Hub, the Membership Coordinator supports Members and internal teams by coordinating membership administration, maintaining accurate records, processing transactions, supporting courses and events, and helping ensure an exceptional Member experience at every interaction.
What You’ll Do
In this role, you will:
- Serve as a key point of contact for Member inquiries by phone, email, and in person, delivering responsive and professional service.
- Coordinate membership applications, transfers, reinstatements, and related transactions with accuracy and attention to detail.
- Maintain membership databases, records, reports, and documentation in accordance with organizational standards and privacy requirements.
- Process dues payments, invoices, refunds, and financial transactions confidentially and accurately.
- Support onboarding and orientation activities for new Members.
- Assist with course registrations, Member engagement initiatives, and event coordination.
- Provide front desk and reception support as required.
- Sett up meeting rooms and classrooms including the moving and setup of furniture as well as coordinating onsite logistics for courses, meetings, and regional events.
- Liaise with internal teams to support efficient service delivery.
- Contribute ideas to improve Member service, operational efficiency, and administrative processes.
What We’re Looking For
The ideal candidate is professional, adaptable, organized, and genuinely enjoys helping people.
You bring:
- A university degree or college diploma in business administration, office administration, customer service, a related field, or equivalent experience.
- 3–5 years of experience in an administrative, customer service, membership, or coordination role.
- Exceptional communication and interpersonal skills.
- Strong organizational abilities with the capacity to manage multiple priorities in a deadline-driven environment.
- Excellent attention to detail and accuracy.
- Proficiency with Microsoft Office Suite, CRM/database systems, and general office technology.
- Experience handling payments and confidential information with professionalism and discretion.
- The ability to work both independently and collaboratively within a team environment.
- Previous experience within a membership, association, or professional services environment is considered an asset.
Why Join TRREB?
At TRREB, you’ll join a collaborative and mission-driven organization that supports one of the largest professional communities in Canada. You’ll work alongside a passionate team focused on service excellence, innovation, and Member success while contributing to an organization that plays a significant role in Ontario’s real estate industry.
This role offers the opportunity to:
- Build meaningful relationships with Members and stakeholders.
- Work in a collaborative and supportive team environment.
- Contribute to Member engagement and regional operations.
- Gain exposure to large-scale events, education programs, and membership operations.
- Be part of an organization focused on modernization, innovation, and service excellence.
- Access a competitive total rewards package including comprehensive health, dental, and vision coverage.
- Benefit from additional employee supports including life insurance, long-term disability coverage, virtual healthcare, and an Employee Assistance Program.
- Participate in retirement savings programs and professional development opportunities that support long-term career growth.
- Enjoy employee perks including a Health Spending Account, on-site parking, and gym access.
- Benefit from paid vacation, personal days, and organizational office closures throughout the year.
- Join a well-established and respected organization supporting one of Canada’s largest professional communities.
Working Conditions
This position is primarily based onsite at the Barrie Regional Hub. Occasional overtime and event support outside regular business hours may be required.
Apply
Interested candidates are invited to submit their resume and cover letter outlining their qualifications and interest in the position.
Pay: $50,000.00-$55,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
Application question(s):
- How many years of experience do you have in an administrative, customer service, or membership coordination role?
- Do you have hands-on experience working with CRM or database systems and processing payments or transactions?
Work Location: In person
