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Maintenance Lead Hand (Commercial Cleaning)
Location: Niagara Region
Company: Regional Janitorial and Maintenance
Job Type: Part-Time (move to Full-Time)
About Us
Regional Facility Services provides professional commercial cleaning and facility maintenance across the Niagara Region and GTA. We work with offices, commercial buildings, and institutional clients who expect high standards and consistent service.
We are looking for an experienced Maintenance Lead Hand to oversee cleaning operations across multiple sites, support our team members, and ensure quality standards are consistently met.
This role is ideal for someone who takes pride in well-run sites, strong teams, and high-quality service.
Role Overview
The Maintenance Lead Hand is responsible for overseeing multiple cleaning sites, supporting frontline cleaners, and ensuring all client expectations are met.
You will work closely with our operations team to maintain service standards, address issues quickly, and ensure our teams have what they need to succeed.
Key Responsibilities
Site Inspections & Quality Control
- Conduct routine inspections across assigned cleaning sites
- Ensure all work meets company and client standards
- Complete inspection reports and identify areas for improvement
- Follow up on deficiencies and ensure corrective action is completed
Team Support & Supervision
- Support and guide cleaning staff across multiple locations
- Provide training and coaching where needed
- Ensure teams understand site expectations and procedures
Client Communication
- Address client concerns and feedback professionally
- Maintain positive relationships with site contacts
- Ensure service expectations are clearly communicated and met
Operational Support
- Ensure sites are properly stocked with cleaning supplies and equipment
- Monitor staffing levels and assist with coverage if needed
- Report operational issues to management promptly
Qualifications
Required
- Minimum 3+ years experience in commercial cleaning
- Previous supervisory or team leadership experience
- Strong understanding of janitorial standards and procedures
- Valid G driver's license
- Ability to travel between sites
- Strong attention to detail and organization
- Ability to be on site in an emergency
Preferred
- Experience supervising multiple cleaning locations
- Experience conducting formal cleaning inspections
- Knowledge of floor care and commercial cleaning equipment
Skills
- Strong leadership and communication
- High attention to detail
- Problem solving and decision making
- Ability to navigate multiple sites and priorities
- Professional client interaction
Compensation
- Opportunities for advancement as the company grows
Why Join Regional
- Growing commercial cleaning company
- Strong focus on quality and operational excellence
- Opportunity to help build and improve systems
- Supportive and professional work environment
Pay: $25.00 per hour
Application question(s):
- Do you have valid G license?
- Are you able to be on site if an emergency arises?
- Are you available to work between 5pm and 1am?
Work Location: In person
