Position: Tasting Room Sales Associate
Location: Bench 1775 Winery
Overview:
As a Tasting Room Sales Associate at Bench 1775 Winery, you will be at the forefront of delivering exceptional guest experiences. Your primary responsibility will be to foster meaningful relationships with guests, driving both sales and brand loyalty. The ideal candidate will be enthusiastic, outgoing, and committed to providing a welcoming atmosphere for our visitors.
Key Responsibilities:
- Customer Service Excellence:
- Greet guests warmly and ensure they feel welcome at all times.
- Provide informative and engaging wine tastings either on the patio or in the tasting room.
- Educate guests about Bench 1775 wines and promote sales through personalized recommendations.
- Encourage and promote Wine Club memberships, including processing sign-ups.
- Maintain friendly, enthusiastic, and professional guest service at all times.
- Sales & Operations:
- Handle sales transactions efficiently using Wine Direct, including processing payments and packing orders.
- Assist guests by carrying their orders to their vehicles when necessary.
- Work in a fast-paced environment while multitasking, organizing, cleaning, and re-stocking as needed.
- Tasting Room Maintenance:
- Perform various cleaning duties, including bussing and re-setting tables, washing and polishing glasses, and maintaining cleanliness in guest areas.
- Keep restrooms and all outside areas tidy and well-kept throughout the day.
- Ensure that wine and gift items are stocked and properly displayed.
Required Skills and Qualifications:
- Serving It Right certification (mandatory).
- Weekend availability, including holidays, during the season.
- WSET 2 or similar certification is an asset, but we are willing to train the right candidate.
- BC Wine Ambassador Level 2 certification (or willingness to obtain).
- Must be at least 19 years of age.
- Ability to lift and carry up to 40 lbs regularly.
- Reliable transportation to and from work.
Why Join Us?
At Bench 1775 Winery, we value authenticity, genuine connections, and an unwavering commitment to exceptional hospitality. Join our team and become a part of an innovative and passionate group of individuals dedicated to providing memorable experiences for every guest.
- Minimum 2 years serving experience
Job Types: Part-time, Temporary, Seasonal, Casual
Pay: $20.00-$22.00 per hour
Benefits:
- Casual dress
- Company events
- Discounted or free food
- Flexible schedule
- On-site parking
- Paid time off
- Store discount
Shift:
Work days:
- Every Weekend
- Holidays
- Monday to Friday
- Weekends as needed
- Weekends only
Experience:
- Food & Beverage Servers: 2 years (required)
- serving: 2 years (required)
Licence/Certification:
- Smart Serve, SIR or equivalent (required)
Work Location: In person
