Clinical Receptionist
Permanent, Full-Time (33 hours/week)
Position Overview:
The Clinical Receptionist will be responsible for greeting patients, answering the telephone and directing calls, perform routine clerical work, enter data and schedule patient appointments.
Qualifications and Experience:
- Experience working in a medical office/clinic/healthcare facility.
- Knowledge of billing procedures with Ministry of Health.
- Preferable knowledge of Electronic Medical Records (EMR).
- Comfortable with internet applications and e-mail.
- Ability to perform multiple and diverse tasks simultaneously.
- Exceptional organizational skills.
- Familiarity with scheduling and rearranging appointments.
- Working knowledge of managed care.
- Strong written and verbal communication skills.
Job Description:
- Greet and direct patients/visitors and answer routine enquiries.
- Answer the telephone, route calls or take messages.
- Schedule patient appointments.
- Maintain and respect patient confidentiality; comply with guideline established by the practice and privacy law.
- Provide new patients appropriate paperwork for required enrollment to the Family Health Team.
- Ensure all referrals are prepared and faxed/electronically delivered to the specialist office.
- Enter specialist appointment information into the EMR and inform patient.
- Sort incoming mail and direct to appropriate practitioner.
- File patient records after scheduling appointments/referrals etc.
- Maintain knowledge of EMR and other computer software as it relates to job functions.
- Perform a variety of routine typing assignments as appropriate to draft correspondence, enter data, print letters, labels, reports, and other documents.
- Miscellaneous job-related duties as assigned.
- Open and close clinic as required.
- Schedule follow up appointments as needed.
- Handle cash transactions.
- Is a team player who functions well individually and with a team.
Thamesview Family Health Team is an equal opportunity employer, committed to fair and accessible employment practices that attract and retain talented employees in a workplace that is inclusive, supportive, and reflective of the diverse community we serve.
As a condition of employment, you are required to submit proof of COVID-19 vaccination.
Please email your resume and cover letter by July 27, 2026, noting the position title in the subject line, to [email protected]. We thank you for your interest but only those selected for an interview will be contacted.
Job Type: Full-time
Pay: $21.00-$24.00 per hour
Benefits:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Work Location: In person
