What the role looks like
The Product Analyst is a developing product professional who supports the discovery, definition, and delivery of product initiatives across CanCap’s lending lifecycle. At the intermediate level, you bring growing independence — handling routine product analysis and documentation on your own, while developing the depth and stakeholder skills to take on increasingly complex initiatives alongside your Product Manager.
Core Mandate
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Lead product analysis for assigned initiatives: Own requirements gathering and documentation for assigned product initiatives of routine-to-moderate complexity. Facilitate stakeholder sessions, produce user stories, acceptance criteria, and process flows with growing independence.
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Maintain and evolve product artifacts: Create and maintain comprehensive product documentation including user stories, process maps, backlog items, and release notes. Apply and contribute to team standards; flag gaps or improvements to the Product Manager.
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Conduct product and market research: Research business problems, competitive landscape, and user needs to inform product decisions. Synthesize findings into clear, actionable recommendations for the Product Manager and stakeholders.
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Own testing and validation activities: Lead UAT planning and execution for assigned features. Define test cases, coordinate with QA and business stakeholders, track defects, and confirm resolution before production deployment.
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Track delivery and communicate status: Maintain sprint boards, track risks and dependencies, and provide regular status updates to the Product Manager. Proactively surface blockers and issues before they impact delivery.
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Build domain expertise: Develop and maintain deep knowledge of CanCap’s lending lifecycle, systems, and LOB-specific business processes. Serve as a growing subject matter resource for your assigned LOB.
Required Qualifications:
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Educational:
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Bachelor’s degree in Business Administration, Computer Science, Engineering, Information Technology, or a related field.
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Consideration for equivalent practical experience combined with relevant certifications.
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Experience & Analytical Acumen:
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2–5 years of experience in a product analyst, business analyst, or related role, with demonstrated ability to own requirements and analysis for product initiatives. The depth and independence expected will be assessed through the interview process.
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Demonstrated ability to analyze complex information, identify root causes, and produce clear, actionable recommendations.
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Experience writing user stories, acceptance criteria, and functional specifications independently.
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Communication & Stakeholder Skills:
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Strong written and verbal communication skills; able to present analysis and recommendations clearly to both technical and business audiences.
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Developing ability to facilitate stakeholder sessions and manage competing input from multiple business partners.
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AI Fluency & Continuous Learning:
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Comfortable working within CanCap’s AI-Development Life Cycle (AI-DLC) delivery model, which uses AI tools to accelerate requirements decomposition, documentation, and solution design. Open to engage with AI-assisted workflows as a core part of how the team delivers.
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Demonstrated commitment to continuous learning; proactively builds skills in emerging product tools, methodologies, and domain knowledge relevant to consumer and auto lending.
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Methodology & Tooling:
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Working knowledge of Agile/Scrum delivery; comfortable contributing to sprint ceremonies and backlog refinement.
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Proficient in product and project management tools (e.g., Jira, Confluence, or similar).
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Familiarity with data and analytics tools (e.g., SQL, Excel, Power BI) to support product analysis.
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Business & Domain Acumen:
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Solid understanding of how technology products are built and delivered in a fintech or financial services environment.
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Exposure to lending, origination, servicing, or collections workflows is a meaningful asset.
Nice to Have
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Experience in consumer or auto lending, financial services, or a similarly regulated environment. Familiarity with loan origination, credit adjudication, servicing, or collections is a meaningful differentiator.:
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Exposure to fintech platforms or loan management systems (e.g., Inovatec, Salesforce, or similar).:
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Hands-on experience with data analysis or visualization tools (e.g., Power BI, Databricks, SQL).:
What you can expect from us
Our Employee Experience is aimed at supporting and inspiring our talented team through:
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A passionate team dedicated to the support and empowerment of others.
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An environment where creative, innovative thinking is encouraged.
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Health and dental coverage for you and your family.
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Time off to re-energize, including personal days:.
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Opportunities to grow and advance within our business verticals.
