The Program
At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.
As a Certified B Corporation, we harness business for good. Since 1983, we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.
Our 775+ employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $65 million.
Taproot is hiring Social Services workers to support individuals (adults, children and youth) within our programs in the Greater Vancouver, Lower Mainland and Fraser Valley areas.
Each of the Community Living programs provides essential services to adults we serve with personalized support programs that stress independence, support unique strengths and qualities, and encourage integration into the community.
Join our dedicated social services team to mentor these individuals to develop their unique strengths and encourage independence.
In Your Role, You Will
- Assess, set goals for, and evaluate progress of persons served
- Teach social skills through daily routines and activities
- Monitor safety and well-being, promoting health and security
- Provide behaviour management and emotional support, including crisis intervention
- Facilitate communication between the program, family, and community
- Assist with personal hygiene and daily living activities
- Administer medications per established guidelines
- Maintain documentation such as communication books, Case notes and incident reports
- Perform household duties including meal prep and cleaning
- Accompany individuals to appointments and outings ( inside or outside)
- Participate in the Occupational Health and Safety (OHS) Committee
- Safely operate motor vehicles for program-related transportation
- Advocate for the needs and rights of persons served
- Carry out miscellaneous duties as required
- Request a job description for full duties and responsibilities.
The Position
We are currently hiring for the following roles, in a casual, on-call capacity:
- Residence Workers may include overnight awake scheduling (Grid 10)
- Awake Residential Night Workers (Grid 6)
These positions require union membership with CUPE and employees must be available to work a variety of roles and shifts such as weekdays, weekends and evening shifts, that could include (but not limited to) scheduling of 0700-1500, 0800-1600, 1300-2100, 1600-2400 and 2400-0800.
Challenging behaviours may occur on a daily basis, therefore, applicants that already have ASIST Suicide training, along with, experience with de-escalation techniques and a minimum of 1 year experience working with individuals with significant mental health concerns, high behaviours or trauma, are preferred.
Once hired, Casual, On Call employees are contacted to work a variety of unionized roles and shifts (based on availability) to cover staff illness, LOA, vacation, etc. in 24-hr/7 programs located throughout the Greater Vancouver, Lower Mainland and Fraser Valley areas of British Columbia.
Mandatory Pre-Employment Screenings and Checks
Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.
As An Ideal Candidate You Possess
- Diploma or Degree in an area such as Psychology, Social Work, Disability Studies, Sociology, Healthcare Aide, PSW, Practical Nursing, Adult Mental Health, Addictions, or equivalent
- Minimum of 1 year of experience in a community-based setting
- Other combinations of education and experience may be considered
- Other related fields of experience include Community Support Worker, Education Assistant, Special Needs, or Behaviour Interventionist.
- Valid BC Driver’s Class 5 License and a clean driver’s abstract
- A reliable, safe vehicle that has appropriate insurance is an asset in some roles/programs
- Positive behaviour supports experience, trauma-informed care is an asset.
- Valid CPR/First Aid, Non-Violent Crisis Intervention Certificate (NVCI, Mandt or CPI) and Conflict Resolution Certificate (or ability to obtain within probation period)
What Taproot Community Support Services Does
At Taproot, the work you do every day makes a real difference for the people we support and the communities we’re part of. As an employee-owned company, we value collaboration, learning, and supporting one another. Our strength-based approach guides how we walk alongside people and how we show up for our teams.
You’ll be part of a workplace where your voice is heard, and your contributions matter. We’re building a company we’re proud of, grounded in respect, kindness, and meaningful support.
Our services help people and families build independence, connection, and a sense of belonging in their communities. These include community-based homes, supportive independent living, family support, day programs, employment supports, and behavioural, emotional, and mental health supports.
Our Employees Enjoy
- Employee ownership from day one through our EOT, with profit-sharing for all employees
- Work/life balance and flexible schedules
- Up to 10 Wellness Days
- Paid vacation
- Employee benefits after 30 days of employment
- Pension plans (Municipal Pension Plan in BC)
- Professional development and job-related training
- Long Service Milestone rewards
- Employee and Family Assistance Program
- Employee referral bonuses.
- A values-driven workplace — as a Certified B Corp, we're committed to using business as a force for good.
Equal-Opportunity Employer
Taproot Community Support Services is committed to building a workforce that reflects the diversity of the people we support. We especially encourage applications from women, Indigenous Peoples, Black and other racialized communities, people with disabilities, members of the 2SLGBTQIA+ community, and anyone devoted to work that makes a difference. If you need an accommodation at any stage of the hiring process, please contact [email protected], and we’ll work with you to meet your needs.
No candidate will meet every qualification listed, but we encourage you to apply if you believe your skills and experience can add value.
For more information about Taproot and our services, please visit our website at www.taproot.ca.
We appreciate every application, but please note that we will only contact candidates selected for an interview.
Pay: $25.95-$31.61 per hour
Work Location: In person
