Plaza Premium Group is the global leader in 360-degree airport hospitality and passenger service solutions, operating across 600 international and domestic airports in 150 countries, proudly serving 30 million passengers annually with world-class services and 1.8 million Smart Traveller members.
From award-winning lounges to premium airport services, we take pride in delivering exceptional comfort, convenience, and care to travellers. As a dynamic and fast-growing company, we offer exciting career opportunities, a diverse and inclusive workplace, and the chance to be part of a team that’s shaping the future of travel. If you're passionate about hospitality and thrive in a fast-paced, customer-focused environment, we’d love to have you on board!
JOB SCOPE (DESCRIBE AN OVERALL SUMMARY OF THE JOB RESPONSIBILITIES)
The successful candidate will be driven and dedicated, possessing the skills necessary to respond quickly to maintenance requests and to maintain the hotel facilities by practicing preventative maintenance and general repairs. The ideal candidate will have the ability to interact professionally with guests and team members, a 'can do" attitude, and the desire to learn and advance within the company.
JOB RESPONSIBILITIES
· Responsible for ensuring the property and product are in a condition that exceeds our guests’ expectations;
· Identify and rectify and general maintenance issues within the property;
· Respond to guest requests in a courteous, efficient and safe manner;
· Perform preventative maintenance and necessary repairs to hotel guest rooms and equipment, including kitchen, boiler, HVAC, plumbing and electrical;
· Drywall repair, painting and other basic carpentry as needed;
· Make regular internal and external rounds of property to ensure that everything is in working order, reporting any issues to the Maintenance Manager;
- Maintain work area, all equipment and logbooks;
· Respond to emergency situations including fire alarms, power failure;
· Other duties as assigned;
- Participate in team meetings
- Other related responsibilities and special or ad hoc projects, as assigned.
Qualifications Required:
· A minimum of 2-5 years technical experience or equivalent in a recognized trade with a general understanding of building maintenance and operation. Previous experience in a fast-paced hotel environment would be considered an asset;
· Exceptional communication skills, both verbal and written;
· Flexibility in working any shift as required, including evenings, weekends and holidays;
· Ability to work within a team environment and a passion to learn and grow in this role;
· Ability to prioritize and multitask;
· This position may require weekend, evening and holiday coverage;
· Respond to emergency after hour’s maintenance calls;
· Team player and self-starter with strong organizational skills;
· Working knowledge of mechanical systems and operations - ie. chillers, boilers, water softeners, refrigeration, plumbing and electrical;
· Strong problem solving, analytical, creative thinking and decision-making skills;
· Good computer and communication skills;
· Detail oriented with outstanding organizational skills;
· Knowledge of pool maintenance (if applicable);
· Can speak, read, write and understand English.(French required for Quebec employees)
· Able to obtain Transport Canada clearance for security pass (RAIC) to work at the airport.
Working Conditions:
· Ability to stand and walk for extended periods.
· Ability to lift up to 50 lbs.
· Must be flexible to work weekdays/weekends and statutory holidays.
· Must be available to work flexible shifts early morning/day/evening shifts
Why Join Us?
At Plaza Premium Group, you’ll be part of a collaborative team that values innovation, excellence, and a shared commitment to delivering exceptional experiences. This is your chance to grow your career in an environment that celebrates your contributions and empowers you to thrive.
Ready to make your next career move?
Apply today and help us shape the future of our workplace.
Plaza Premium Group offers:
- Paid health benefits package
- Access to our Global lounges for you and your family
- Smart Traveler Loyalty Program Recognition
We strive to be inclusive of the diversity of our employees, invest in their development, and foster a collaborative and respectful work environment where all employees feel like they belong and matter.
We are committed to employment equity and encourage applications from women, First Nations peoples, persons with disabilities and members of visible minorities. In accordance with AODA, applicants with disabilities requiring accommodation during the recruitment process are encouraged to make their needs known in advance.
Due to Canadian Immigration regulations, only applications from Canadian citizens or other individuals legally entitled to work in Canada will be considered.
We thank all applicants in advance for their interest, however only those being considered will be contacted.
Work Location: In person
