Cloverdale Paint is the largest family owned and operated paint company in North America. With over 70 Company stores and 150 Authorized Dealers across Canada, Cloverdale Paint has had a special relationship with its customers ever since the company was founded in 1933.
Cloverdale Paint is seeking a full-time Delivery Driver/Customer Service Representative position with open availability at our store in Saanich, BC.
The successful candidate must be available to work weekends as needed.
This is a hybrid role in which the successful applicant will be trained as both a Customer Service Representative and a Delivery Driver.
A valid drivers license and a clean driving abstract is a requirement for this role.
We are seeking a reliable, punctual, and customer-focused Delivery Driver. Responsible for delivering products to customers in a safe and timely manner while ensuring excellent customer service. As a Delivery Driver, you will represent our company on the road and play an essential part in ensuring customer satisfaction.
Wage is negotiable depending on previous experience.
We are accepting resumes in store at 555 Ardersier Road, Saanich, BC.
Cloverdale offers a very competitive compensation package and strives to be the Place to Be not only for customers but employees as well.
WHAT WE OFFER
- Company paid benefits – Medical, Dental and Vision
- Annual cost of living salary increases
- Profit-sharing Program
- Family Assistance Program
- Staff Discounts
- Comprehensive training
- A supportive and growth-oriented management team
- A great work environment with collaborative and caring colleague
RESPONSIBILITIES
Customer Service
- Answering basic customer inquiries in person and by phone
- Determining and recommending products to customers ensuring the customer is supplied with all items required for their project
- Tinting & shaking paint
- Be able to key in sales and operate basic functions of the POS system
Delivery Driver
- Safely operate delivery vehicles to transport goods to customers' locations.
- Load and unload products from the vehicle and ensure the items are secured.
- Verify the accuracy of delivery orders and ensure all items are accounted for.
- Provide exceptional customer service, addressing customer concerns or issues professionally.
- Follow all traffic laws and company safety guidelines.
- Maintain a clean driving record and vehicle.
- Communicate with the store team regarding delivery statuses, delays, or concerns.
- Complete delivery logs and documentation as required.
- Assist with inventory management and loading/unloading at the warehouse when necessary.
- Ensure timely deliveries within scheduled windows.
- Handle any necessary returns or exchanges in accordance with company procedures.
REQUIREMENTS
- At least 1-year of Retail Sales and/or Paint Industry experience
- Forklift certification is an asset
- Full class 5 driver's license
- Clean driver's abstract
- Ability to lift up to 70 lb regularly
- Ability to stand for long periods of time
- Excellent customer service skills
- Strong problem solving and communication skills
- Team player
- Strong work ethic, with a can-do attitude
The following are an asset:
- High school diploma or equivalent
- Previous experience in a delivery or logistics role is a plus
- Experience with handling a delivery van
Physical Demands of Position
The essential function of this position involves physical duties, including the regular lifting, carrying, and moving of paint containers and related products weighing up to 70 pounds individually or with appropriate lifting equipment when required.
The successful candidate must be able to safely perform the essential duties of the position, with or without reasonable accommodation, in accordance with applicable human rights legislation.
Cloverdale Paint is committed to accommodating employees in accordance with applicable human rights legislation up to the point of undue hardship.
We are accepting resumes in store at 555 Ardersier Road, Saanich, BC.
Our employees enjoy excellent work environments, respectful workplaces with credible leadership and receive fair remuneration and annual profit sharing. Be part of a Canadian family owned business and be valued, appreciated and respected!
Job Types: Full-time, Permanent
Pay: $18.75-$20.00 per hour
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Paid time off
- Profit sharing
- Vision care
Ability to commute/relocate:
- Victoria, BC V8Z 1C8: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you capable of the regular lifting, carrying, and moving of paint containers and related products weighing up to 70 lb, with or without reasonable accommodation, in accordance with applicable human rights legislation?
- Will you be able to provide a clean Drivers Abstract?
Experience:
- Customer service: 1 year (preferred)
- paint retail/sales: 1 year (preferred)
Licence/Certification:
- Class 5 Drivers License (required)
Work Location: In person
