Who We Are
Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.
SFU IT Services empowers the university to thrive and innovate through the effective use of data and technology and is focused on improving the digital and in person experience for our students, researchers, staff and external clients.
About the Role
Provides technical support for instructional and special events at centrally supported spaces (e.g., teaching and learning spaces, meeting rooms, and other areas) on campus at the university. Acts as a team lead by coordinating and directing the activities of other technicians; and functions as a primary lead technician during designated/assigned installation projects as required. Develops standard operating procedures (e.g., inventory process). Plans maintenance schedules; and installs, repairs, maintains and troubleshoots audio-visual equipment, systems, and facilities. Monitors and coordinates audio-visual and technical support for large and/or complex events. Participates in assigned technical installation projects and commissions new equipment, systems, and facilities. Recommends training requirements for team members to the supervisor. Provides back-up technical and administrative support by overseeing the workflow of the team and coordinating daily work priorities; responding to and resolving problems that arise; and coordinating the activities of assigned installation projects.
Full
