Sales & Administrative Support Specialist
Location: Willoughby, Langley, BC
Job Type: Full-Time
Salary: $ 22.00 to $ 24.00 per hour to start, but Based on Experience
About Us:
We are looking for a highly organized and detail-oriented Sales & Administrative Support Specialist to join our fast-paced team. You will act as the right hand to our Account Managers, ensuring our sales operations run seamlessly and our customers receive top-tier service.
What You’ll Do (The Role):
- Sales Support: Act as the hub connecting Sales, Production, and Shipping. Coordinate orders, check sales orders for accuracy, and ensure installation kits meet all client deadlines.
- Customer Care: Handle inbound/outbound calls, analyze client needs, and provide day-to-day support to maintain outstanding satisfaction levels.
- Order Management: Process website inquiries, track projects, and maintain a close eye on order completeness before they hit the production floor.
- General Administration: Prioritize daily tasks, Assisting Project Coordinator, prepare correspondence, assist with processing bank deposits, scanning mail, and manage vendor/customer forms.
- Social Media: Maintain basic familiarity with our Twitter, Facebook, and LinkedIn profiles.
What You Bring (Requirements):
- Experience: Minimum 2 years of experience in a sales/marketing support function;
- Tech Skills: Highly proficient in Microsoft Office (Word, Excel, ).
- Communication: Exceptional written and verbal communication with a keen eye for spelling and grammar.
- Work Ethic: A team-oriented, respectful, and highly efficient mindset to manage competing priorities with ease.
Why Join Us:
- Collaborative, team-first work culture.
- Opportunity to grow and directly impact the company’s sales targets.
- Conveniently located in the Langley/Willoughby area.
- Comprehensive Extended Health which includes Prescription coverage, Vision Care, Dental, Life Insurance, Disabilty, & Paramedical
- RRSP matching after 1 year
Pay: $20.00-$24.00 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Ability to commute/relocate:
- Langley, BC: reliably commute or plan to relocate before starting work (required)
Language:
- fluent English (required)
Work Location: In person
