JOB TITLE: Senior Advisor, Business Intelligence
LOCATION: VPC 500 Consumers Road, North York ON
DURATION: 1 year
This position is responsible for supporting and providing guidance in the delivery of data and analytics thereby support business decision making to Energy Conservation, Market Development & Business Development, Sales, P&GA and other internal stakeholders. Performing this function involves identifying data sources, guiding junior analysts in the performance of analytics, developing knowledgebase for future, defining data quality standards and work with Technology team to implement data analytics systems. This role will also lead and supporting special analytical projects and explore tools and technologies for analytics.
Specific accountabilities
Provide leadership and mentorship to the Analytics team, including best practices, recommendations on data sources, tools and technology, and looking at how analytics are implemented in BI
- Actively support the team in gathering requirements, performing the data extraction, cleaning, analyzing, visualizing, validation and delivery of data products
Work with the technology team to identify, implement and maintain the systems we need to collect, verify, and analyze customer data
Define standards for data quality, and support the technology team and originating teams in meeting those standards
Lead and manage multiple projects, lead special BI projects / ad-hoc assignments as required
Perform as Subject matter expert in customer analytics and educate extended team on learnings across the various platform, data sets, tools and technologies
Implement efficient processes and governance over data and analytics in BI and across EGI
Consult on data validation, consolidation and cleansing processes
Develop detailed business and system knowledge within supported areas. Document data knowledge to help build a robust knowledgebase for future efforts
Tell data stories to stakeholders by drawing insights from data analysis, bringing insights together to formulate the story and making recommendations for actions
Explore data with visualization tools and statistical techniques to help make our products better and to improve the experience of our customers
Lead brainstorming sessions and workshops to assist in identifying and exploring ways to use and apply data to support
Demonstrate broad business and technical knowledge in resolving problems, project management, identifying opportunities and has a keen awareness of interrelationships with other stakeholders.
Knowledge skills and abilities:
Undergraduate or advanced degree in Mathematics, Economics, Computer Science, Information Technology
8+ years of experience in one of the following:
o Business Intelligence, Data analytics, Business Analytics
o Marketing, Market research, Customer care
Extensive SQL knowledge, adept at queries and joining data from primary or secondary data sources and maintain databases/data systems
Advanced Microsoft Excel and proficiency with Power BI, MS Visio, GIS
Strong communication skills in presenting analytical solutions and data findings in understandable forms and ability to communicate complex ideas and technical results in business terms.
Good writing skills to develop and maintain functional documentation
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information at levels relevant for the business need
Proven abilities in building collaborative relationships across the organization and with external stakeholders
Facilitation skills to run workshops when necessary and influence participants in the adoption of analytics in everyday business operations
Strong agility and comfort around uncertainty and effective in delivering iterative solutions
Strong project management skills
