About us
“NeNe” simply means “Yes! Yes!” in Korean. Our network of stores has been serving authentic Korean fried chicken since 1999. With over 1,000 stores across South Korea; Today at the heart of our business lies a sense of excitement that translates into the combination of quality products and memorable service to everyday Canadians.
At NeNe Chicken, our customers have come to expect deliciously marinated, moist on the inside and crunchy on the outside. Chickens are served with their choice of Korean sauces that truly represent the culture. Order online or walk-in to our stores for your made-to-order NeNe experience.
We are professional and agile.
Job Overview
We are seeking an enthusiastic, experienced, and motivated Front of House Manager to lead our service team and ensure outstanding guest experiences. This leadership role is ideal for someone who thrives in a fast-paced restaurant environment, enjoys coaching and developing team members, and takes pride in delivering operational excellence.
As the Front of House Manager, you will oversee all front-of-house operations, lead servers and cashiers, maintain high service standards, and work closely with the kitchen team to ensure smooth daily operations.
Duties
- Lead, supervise, and motivate the front-of-house team during daily operations.
- Ensure every guest receives friendly, professional, and efficient service.
- Hire, onboard, train, coach, and evaluate servers and front-of-house staff.
- Create staff schedules and manage daily shift assignments.
- Monitor service quality and resolve customer concerns professionally.
- Maintain cleanliness, organization, and presentation of the dining area.
- Ensure compliance with food safety, sanitation, and health regulations.
- Assist with opening and closing procedures, cash reconciliation, and daily reporting.
- Monitor inventory levels for front-of-house supplies and communicate ordering needs.
- Collaborate with kitchen management to ensure accurate and timely food preparation.
- Promote menu specials, upselling initiatives, and excellent hospitality.
- Foster a positive, respectful, and team-oriented workplace culture.
- Support restaurant performance by helping achieve sales, labor, and customer satisfaction goals.
Qualifications
- Minimum 2 years of restaurant serving experience.
- Previous supervisory or restaurant management experience preferred.
- Strong leadership, coaching, and conflict-resolution skills.
- Excellent communication and interpersonal abilities.
- Ability to multitask and remain composed in a fast-paced environment.
- Strong organizational and time management skills.
- Experience with POS systems and cash handling.
- Knowledge of food safety and sanitation standards.
- Smart Serve Certification is considered an asset.
- Availability to work evenings, weekends, and holidays as required.
Why Join NeNe Chicken?
- Competitive wage with clear opportunities for performance-based increases.
- Opportunity to directly influence the restaurant's growth and your own earnings.
- Employee meals.
- Flexible scheduling.
- On-site parking.
- Career growth and advancement opportunities.
- A supportive team that values initiative, leadership, and innovation.
If you are enthusiastic about providing exceptional service and thrive in a team-oriented atmosphere, we invite you to apply for the position of Front of House Manager. Join our dynamic team and contribute to creating memorable dining experiences for our valued guests.
Pay: $18.00-$25.00 per hour
Benefits:
- Discounted or free food
- Flexible schedule
- On-site parking
Experience:
- serving: 1 year (preferred)
Language:
Work Location: In person
