Job Summary
We are seeking a highly organized and customer-focused Client Coordinator to join our team. The ideal candidate will manage client interactions, handle administrative tasks, and support office operations with professionalism and efficiency. This role requires excellent communication skills, attention to detail, and proficiency in various office software. The Client Coordinator will serve as a key point of contact for clients and internal teams, ensuring smooth workflow and exceptional service delivery.
Responsibilities
- Manage client communications via multi-line phone systems, email, and in-person interactions
- Schedule appointments and coordinate meetings using the Jane app
- Maintain accurate client records through data entry, filing, and database management
- Provide exceptional customer service and support at the front desk, including greeting visitors and handling inquiries
- Process payments and perform basic bookkeeping
- Assist with administrative tasks such as proofreading documents, organizing files, and managing correspondence
- Support medical or dental office operations by handling patient or client information with confidentiality
- Ensure efficient office operations by managing phone etiquette, organizing schedules, and supporting team members as needed
Experience
- Prior clerical or administrative experience preferred, especially in customer service or office environments
- Familiarity with the Jane app is preferred
- Experience working in a clinical setting is a plus, including familiarity with front desk procedures and medical office protocols
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment
- Excellent communication skills, both verbal and written, with professional phone etiquette
- Ability to type accurately and efficiently while proofreading documents for errors
- Previous experience supporting customer support functions or working with multi-line phone systems is advantageous
- Help with general operations, marketing initiatives, and social media exposure
Job Types: Full-time, Permanent
Pay: $20.00 per hour
Work Location: In person
