Securiguard is seeking a highly professional and detail-oriented Security Operations Centre (SOC) Officer to support a prestigious university's 24/7 campus safety operations. This position plays a critical role in monitoring security systems, coordinating responses, and ensuring the protection of students, staff, visitors, and university property.
If you excel in high-pressure environments, enjoy fast-paced operational work, and have strong technical and communication skills, this role is an excellent fit.
Location: Chilliwack, BC
Key Responsibilities
-
Monitor CCTV, alarms, access control platforms, and communication systems to identify security or safety concerns.
-
Receive, prioritize, and dispatch calls for service to campus security officers and emergency responders.
-
Process access control requests including door unlocks, room access, contractor sign-ins, and after-hours approvals.
-
Coordinate with campus Security, Facilities, and IT teams regarding maintenance issues, alerts, and operational needs.
-
Document all incidents, system events, and daily activities in detailed reports and shift logs.
-
Serve as the primary communication hub during emergencies, ensuring timely coordination and notifications.
-
Maintain key control procedures, track equipment, and manage administrative tasks such as LostFound and work requests.
-
Provide operational support to patrol officers including alarm follow-ups, building checks, and safety-related tasks.
-
Conduct system testing, routine functionality checks, and follow up on outstanding issues to ensure smooth operations.
Qualifications
-
Previous experience in a Security Operations Centre, dispatch, or similar security environment is an asset.
-
Strong multitasking skills and the ability to manage high volumes of information calmly and effectively.
-
Excellent written and verbal communication skills.
-
Technically proficient and comfortable working with multiple computer programs and monitoring tools.
-
Proven ability to remain composed and decisive during emergencies or fast-paced situations.
-
Valid BC Security Worker License - Required
-
Occupational First Aid Level 2 (OFA 2) - Required
Why Join Securiguard?
-
Be part of a 24/7 professional operations team supporting a major BC university.
-
Opportunities for career development in advanced security, dispatch, and leadership roles.
-
Ongoing training and exposure to industry-leading security technologies.
-
Supportive team environment with a strong focus on personal and professional growth.
Ready to join the team? Apply today!