Location: 3000 Hawthorne Road and 632 Clancy Street, Ottawa
Reports to: Coordinator, Trades Training Centre
Employment Status: Full time temporary (6 months)
Bargaining Unit Status: Included (Youth Worker)
Annual Salary: $64,646.40- $77,604.80
Language requirement: English is essential. French is an asset
Bonafide occupational requirements (BFOR): None
Closing date: June 10th, 2026
Schedule: 40 hours per week, days, evenings and weekends
Competition #: 26-041
Posted: Internally and externally
Existing vacancy: No
About us:
Founded in 1960, the Youth Services Bureau of Ottawa (YSB) is one of the largest and most comprehensive non-profit agencies in Ottawa and a registered charity. It provides mental health services, employment programs, emergency shelter, community, health and housing services, and justice programs to youth in the Ottawa area, serving between 2,500 and 3,000 at‑risk individuals aged 12+ and their families every month. YSB employs 400 caring professionals in a unionized environment in over 22 locations across Ottawa.
The Youth Engagement and Programs Facilitator for Youth Justice Services will be responsible for designing, coordinating, and delivering structured programs that promote positive behavior, life skills development, and emotional growth among youth in a justice setting. This role involves coordinating with various stakeholders, providing direct support to youth, and ensuring the successful execution of projects/evaluations that promote positive outcomes.
This position also involves assessing participant needs, tracking progress, maintaining accurate records, and adapting programming to meet diverse cultural, developmental, and behavioral needs. Strong communication, de-escalation, and trauma-informed care skills are essential.
Key Responsibilities:
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Design and develop specialized programs and projects that address the unique needs of youth in the justice system, focusing on education, life skills, personal development and the social determinants of health
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Develop detailed project plans, including timelines, budgets, and resource allocation, to ensure successful project execution.
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Lead group sessions, workshops, and special projects, ensuring they are engaging, interactive, and meet the program's objectives.
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Provide one-on-one support to youth, helping them set and achieve personal goals through specialized projects (Youth Mentorship/leadership opportunities).
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Work with other professionals, including case managers, prime workers, rec officer, coordinators, social workers, probation officers, educators, volunteers and community organizations, to facilitate services and support for youth.
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Track the progress of program participants, collect data, and report on outcomes to ensure the effectiveness of the programs and projects.
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Build relationships with community organizations, volunteers, spiritual services and stakeholders to enhance program offerings and support for youth with an EDI lens.
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Ensure all programs and projects comply with relevant policies and organizational procedures.
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Ability to work one evening per week and weekend per month.
Qualifications:
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Bachelor's degree/diploma in Social Work, Psychology, CYC, Education, or a related field.
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Minimum of 2 years of experience working with at-risk youth or in a related field. Experience in the justice system and project management is a plus.
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Strong communication and interpersonal skills.
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Ability to engage and motivate youth.
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Knowledge of restorative justice principles and practices.
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Excellent organizational and time management skills.
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Ability to work independently and as part of a team.
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Strong facilitation skills
Additional Qualifications:
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Successful applicants will be required to provide a clear Broad Police check obtained within the past six (6) months, as a condition of employment with YSB.
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Valid driver’s license required
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Successful applicants will be required to provide YSB with satisfactory Pre-employment medical testing including up-to-date immunizations and TB test
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To confirm language proficiency required for this position, successful candidates may be requested to undergo an oral and written assessment conducted by a third-party provider, arranged by YSB. Candidates must meet the minimum required linguistic profile before their employment start date. Formal education may be considered as sufficient demonstration of language proficiency, but is subject to review.
Disclaimer:
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the incumbent. Incumbents may be asked to perform other duties as required.
What we offer:
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An opportunity to join a vibrant team and be part of truly meaningful and rewarding work;
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15 days of annual vacation + 2 personal days;
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100% YSB-paid group health benefits for eligible employees;
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A team where you get to be yourself everyday and where you have the freedom to innovate;
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Overnight premium of $0.50 per hour for eligible staff working between the hours of 11:00pm-7:00am;
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Holiday pay, as determined by YSB polices and the Collective Agreement in place
Additional compensation:
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This position may qualify for overtime at 1.5 rate after 40 hours worked per week, as determined by YSB polices and the Collective Agreement in place;
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This position may qualify for emergency shift compensation at 1.5 rate, as determined by YSB polices and the Collective Agreement in place.
Please be advised that the number of overtime, on-call and emergency shift hours is not guaranteed, varies by position and is determined based on each program’s operational needs, YSB policies and Collective Agreement in place.
TERMS OF EMPLOYMENT: YSB values diversity. We are committed to building a workforce that reflects the diversity of our community. Accommodation will be made available for applicants with a disability throughout the hiring process. Applicants must make their needs known in advance. All interested candidates are encouraged to apply. In the event a qualified candidate is not found, candidates that do not meet the qualifications indicated on the posting may be considered.
Join us!
If you think this vacancy is a good fit, we would love to hear from you. Please visit the career section of our website to submit your resume and one-page cover letter. Don’t just tell us what we want to hear, tell us your story and why you would make a great addition to our team.
We know applying to a job takes time and thank all candidates for their interest. While we are not able to get back to every candidate, we will ensure shortlisted applicants are aware of their status and will do our best to provide feedback if that can be helpful. Please be advised that although ADP has embedded AI functions YSB does not use this AI function to make hiring decisions. All recruitment decisions including the screening of applications are made by our hiring team, who review each application with care and consideration. We value the individuality and potential of each applicant and strive to create an inclusive hiring experience. If you have any questions about our recruitment practices, we encourage you to reach out to our Talent Acquisition Coordinator.
At YSB, we are committed to building a workforce that reflects the diversity of our community. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from the LGBTQ community and/or people with intersectional identities. Accommodation will be made available for applicants with a disability throughout the hiring process, kindly make your needs known in advance.
All interested candidates are encouraged to apply. In the event a qualified candidate is not found, candidates that do not meet the qualifications indicated on the posting may be considered. Qualified candidates may be contacted at any time throughout the application window, upon the closing date.
