We are looking for an experienced receptionist (preferred) to join our office.
Our successful candidate will be the face of our front desk, checking patients in and out, processing payments, submitting claims to insurance providers, scheduling and confirming appointments, offering a high level of communication for patients and the entire dental team.
Also, must be very comfortable with numbers and can work in a fast-paced environment, offer excellent customer service skills, quick learner and computer literate. To attend to other important dental office responsibilities and duties as and when required.
Please forward your resume/cover letter to Claudia. Though we appreciate all those who apply, only the most qualified will be contacted.
The successful candidate will be working in Grande Cache.
Responsibilities of the Job:
- Greet patients
- Assist patients to complete all necessary forms and documentation
- Verify and update patient information
- Inform patients of dental office procedures and policy
- Enter all relevant patient information into data system
- Maintain and manage patient records in compliance with privacy and security regulations
- Answer and manage incoming calls
- Schedule patient appointments
- Confirm upcoming appointments and recalls
- Check daily appointment schedule
- Arrange patient charts for next day appointments
- Fill in cancellations and no-shows
- Organize referrals to other medical specialists
- Collect and receipt payments from patients at time of treatment
- Inform patients of financial treatment plan options
- Prepare and mail billing statements and claim forms for dental insurance
- Arrange supporting documents for insurance claims
- Maintain a professional reception area
- Safeguard patient privacy and confidentiality
Education/Skills
- Knowledge of computer and relevant software applications
- Communication skills
- MS office skills are a must
- Planning and organizing
- Customer service skills
- Team player
- Reliable and Flexible
- Caring
- Fluent in English
Job Types: Casual -Part-time, Permanent
Job Types: Part-time, Casual
Part-time hours: 15 per week
Pay: $18.50-$23.00 per hour
Education:
- Secondary School (preferred)
Experience:
- administrative assistant: 1 year (preferred)
- receptionist: 1 year (preferred)
- Front desk: 1 year (preferred)
Work Location: In person
