Our client is looking for an Inside Sales Representative to join their team in Edmonton.
This is a good opportunity for someone with experience in inside sales, order management or technical sales who enjoys working directly with customers and has an interest in electrical and industrial products.
The person in this position will work closely with customers, the outside sales team and internal departments to ensure quotations, orders and technical requests are handled properly and on time.
THE ROLE
- Manage the quotation process from beginning to end
- Prepare and follow up on quotations and customer orders
- Communicate with customers and the outside sales team on a daily basis
- Answer customer questions and provide technical assistance
- Proactively identify solutions based on customer requirements
- Follow the production and delivery of technical orders
- Work with customers to resolve issues, changes and potential delays
- Review technical drawings and specifications
- Verify product certifications and requirements
- Check inventory and product availability
- Provide customer support before and after the sale
- Work closely with technical support regarding electrical equipment and intrinsically safe products
- Enter and maintain information in SAP, including quotations, orders, inventory and customer information
- Process product returns and RMAs
- Work closely with the internal team to ensure excellent customer service
WHAT WE ARE LOOKING FOR
- 3–5 years of experience in inside sales, order management or a related sales position
- Experience working with an ERP system; SAP experience is required
- Good knowledge of Microsoft 365
- Experience in technical sales or technical support is an asset
- Ability to manage several priorities at the same time
- Strong customer service and communication skills
- Ability to understand technical information and communicate it clearly
- Salesforce experience is an asset
- Comfortable working in a fast-paced environment
WHAT WE OFFER
Salary: $75,000 per year
Permanent, full-time position.
If you have a technical sales background and enjoy working with customers while being part of a strong internal team, I would be interested in speaking with you.
Please send your CV to [email protected]
All applications are treated confidentially.
MON1
Pay: $75,000.00-$95,000.00 per year
Work Location: In person
