This role is open to individuals who are regard themselves as adaptable, flexible, committed, quick learners, and knowledgeable in enterprise wireless and mobility technologies, issues and trends.
As a Technical Trainer you will:
- Work in a collaborative team to interview key personnel to determine their knowledge levels and training needs, to learn and develop training package for the product of interest, and to deliver the training to the target audience
- Prioritize your objectives and contribute to project planning and status reporting
Key Responsibilities:
- Interact with the client, client end users and project consultants to understand training needs
- Support development and design of training material and plans.
- Provide application and product training to both technical and non-technical users.
- Perform web-based training and support through online tool such as WebEx, Microsoft Live Meeting
- Conduct end-of-training surveys and follow-up surveys with trainees.
- Create and update training material such as end-user manuals/guides, presentations, references
- Continuously improve professional skills through training.
Qualifications:
- Completed undergraduate degree, other professional designation also preferred
- More than 5 years of Supply Chain and Mobility related work experience.
- Project-based experience and previous training experience, as an internal or external technical trainer, is an asset.
- Experience working with some of the following leading technology solutions is an asset: Manugistics,i2, SAP APO, Oracle, Cisco
- Technical Experience with enterprise applications, mobility software, and wireless technologies
- Strong commitment to professional client service excellence
- Excellent interpersonal relations and demonstrated ability to work with others effectively in teams
- Superior verbal and written communication skills
- Extensive travel in Canada and USA and some travel globally may be required.
- Experience in the development, design and delivery of training material for both technical and non-technical users at the specified experience level.
- Knowledge and experience in delivering training on specified packages and platforms.
To explore this unique opportunity, please submit your cover letter and resume directly –
[email protected].