SENIOR BUSINESS ANALYST (Social Services – 3 Resources Required)
Requisition #: R26-3512 (RQ00325)
Location: Remote (within Canada)
Engagement Type: Contract
Number of Resources required: 3
Rate (CAD): Up to $100.00 per hour / Commensurate with related experience and market competitiveness
Term: 2026-06-15 to 2027-06-14 (260 working days) with two 12-month extensions available (up to 36-month contract)
Hours per day: 7.25
Security Screening: Standard (Criminal Record Check)
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Tri-global Solutions Group Inc. is seeking three (3) Senior Business Analysts (Salesforce Solutions) to join our talented Service Delivery team at Service New Brunswick (SNB), Government of New Brunswick.
WORK MODEL: The successful contractor(s) will be able to work 100% remotely. If preferred, there is an option to work onsite in Fredericton. All work must be performed from within Canada in accordance with network and data security policies. Applicants must be legally authorized to work in Canada (e.g., Canadian citizen or permanent resident). Standard hours are 8:15 AM to 4:30 PM Atlantic Time, Monday to Friday, excluding observed holidays. Regardless of location, the contractor must adhere to these Atlantic Time business hours.
Please review the project overview and requirements below. If you meet the requirements and are interested in submitting for this role, please reply to this job posting.
If you know other consultants who may be interested in this opportunity kindly share this job posting.
Thank you.
Tri-global Solutions Group Inc.
Website: https://tri-global.com
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PROJECT OVERVIEW / DESCRIPTION OF SERVICES
Social Development is in the process of developing a Salesforce application to manage New Brunswick’s Disability Support Services. The new application will be used by citizens of New Brunswick, vendors, and Social Development employees. The new application will be bilingual and will provide Social Development with a flexible and scalable solution to support current and future needs.
To continue developing the new application described above, the project team requires Senior Business Analysts to validate user requirements and to-be processes, create user stories, document acceptance criteria and test cases, assist with testing, and assist with developing training materials.
Said resource(s) may also be required to assist with additional CommunityCareNB deliverables as well.
The successful candidates will be expected to produce the deliverables described below.
DELIVERABLES
The successful candidate(s) must deliver the following to successfully complete the engagement:
Deliverables:
- Capturing business/user requirements, assessing alternative solutions, development business models.
- Solution proposals and designs relating to functional and non-functional areas.
- User stories.
- Requirements Traceability Matrix.
- Training Material.
- Other relevant Business Analyst documentation, as required.
The Senior Business Analyst will be expected to:
- Work in collaboration and support the project team.
- Work with both client and development team members to elicit requirements, write user stories, define goals, document requirements, and analyze business functions to become familiar with the business domain.
- Coordinate and facilitate workshops to elicit requirements that support the vision and needs of the business.
- Identify business workflows and determine stakeholder needs.
- Author test case specifications/criteria, requirements traceability documentation, and contribute to the compilation and execution of test plans.
MANDATORY REQUIREMENTS
– Excellent written and spoken competence in English is required. (Yes or No)
– Bachelor’s Degree in Business Administration, Computer Science or a related discipline; an equivalent combination of education and experience may be considered. (Yes or No)
– Demonstrated IM/IT experience. (10 years+)
– Business analysis experience in project using the Agile methodology. (5 years+)
– Senior Business System Analyst experience including requirements analysis, design activities, testing and training. (5 years+)
– Submitted resumes must not exceed 4 pages in length, focus on the Scored Requirements and Deliverables.
SCORED REQUIREMENTS (Experience must be within the last 7 years, unless stated otherwise)
– Experience in business analysis of social services or case and care management. (1 years+)
– Experience coordinating and facilitating requirements-gathering activities such as workshops or working sessions. Describe how you elicit and document both functional and non-functional business requirements, analyze them to identify information needs, procedures, and decision flows, and translate those into clear technical requirements for internal and external applications. (5 years+)
– Experience validating requirements through testing. Describe how you create and maintain requirements traceability, design and execute test cases, define test data requirements, and ensure the delivered solution meets both business and technical objectives. (5 years+)
– Current certification from a recognized professional business analysis association, such as IIBA, Safe, Agile, etc. (5 years+)
– Experience working with Jira, Confluence, DevOps and Agile methodology. (5 years+)
– Experience with Health and/or Social Services. (1 years+, within last 5 years)
– Experience with Salesforce CRM and/or HealthCloud. (2 years+, within the last 5 years)
NOT FOR YOU?
Check out our other opportunities at https://tri-global.com or follow us on LinkedIn. We thank all candidates in advance. Only candidates selected for an interview will be contacted.
WHY WORK WITH TRI-GLOBAL?
– Empower positive change by enabling our clients to revolutionize innovation and technology, elevating them to a higher level of excellence and efficiency.
– Join an exceptional and committed team that redefines the landscape, forging a distinctive path towards success.
– Engage in stimulating and captivating projects that push boundaries and keep you constantly motivated.
