POSITION OVERVIEW
Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN), is an award winning community teaching hospital serving the diverse communities of East Toronto. MGH is recognized for its commitment to innovation, collaboration, and a strong culture of learning and wellness.
Reporting to the Director, Enterprise Data & Clinical Information Management, the Project Manager – M365 & Corporate Applications is accountable for the planning, execution, and delivery of projects within the Microsoft 365 ecosystem and enterprise corporate applications portfolio. This role will lead cross functional initiatives that enable secure, efficient, and user centred digital capabilities across clinical, corporate, and administrative environments.
This is a one year temporary full time role focused on delivering high priority initiatives aligned with organizational strategy, digital workplace modernization, governance, and operational readiness.
Key responsibilities of the position include, but not limited to:
a) Project Delivery & Governance
- Lead the end to end delivery of M365 and Corporate Applications projects, including initiation, planning, execution, monitoring, control, and closure.
- Develop and manage project charters, work plans, schedules, budgets, risk registers, and status reports.
- Ensure projects are delivered on time, within scope, and within approved budgets while meeting quality and security standards.
b) Microsoft 365 & Corporate Applications Portfolio
- Manage projects related to Microsoft 365 services, including Teams, SharePoint Online, OneDrive, Exchange Online and related governance initiatives.
- Lead initiatives involving enterprise corporate applications such as Teletracking and Savience.
- Coordinate technical and functional integration across applications and platforms.
c) Stakeholder Engagement & Change Management
- Partner with business owners, clinical and corporate leaders, IMT teams, vendors, and external partners to define requirements and ensure alignment with organizational priorities.
- Facilitate workshops, decision making forums, and design sessions as required.
- Develop and execute change management, communications, training, and adoption strategies to support successful transition to operations.
d) Risk, Issue & Vendor Management
- Identify, track, and mitigate project risks and issues; escalate as appropriate.
- Manage dependencies and interdependencies across concurrent initiatives.
- Oversee vendor performance, deliverables, and contract obligations in collaboration with procurement and legal teams.
e) Operational Readiness & Transition
- Ensure solutions are operationally ready, including support models, documentation, training, and handover to operational teams.
- Promote standardization and best practices across the enterprise applications portfolio.
EDUCATION
- Undergraduate degree in Information Systems, Computer Science, Business Administration, Health Administration, or a related field.
- Project Management Professional (PMP®) certification or equivalent is preferred.
- Change Management certification (e.g., Prosci) is an asset.
EXPERIENCE
- Minimum of five (5) years of experience leading complex technology or digital transformation projects, preferably within healthcare or a large, regulated organization.
- Demonstrated experience delivering projects within Microsoft 365 and/or enterprise application environments.
- Strong understanding of information security, privacy, and governance considerations.
- Proven ability to manage multiple stakeholders and competing priorities.
- Excellent verbal, written, and presentation communication skills.
- Strong problem solving, facilitation, and decision making skills.
- Experience working with vendors, contracts, and service providers.
- Ability to thrive in a fast paced, collaborative environment.
- Good work and attendance record.
- Commitment to patient, staff, and psychological safety.
Adherence to organizational policies, standards, and the Occupational Health and Safety Act of Ontario.
- Good work and attendance record required.
- All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network
- (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
- All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
- All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.
